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I can’t place images with my products, help us!

This topic has 5 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

James187

Participant

February 28, 2024 at 13:51

Good afternoon, I can no longer add images to my products. Would you like to help me?
Hope to hear from you!

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#385132 Copied Theme version: 9.2.8

4 Answers

Rose Tyler

Support staff

February 28, 2024 at 14:17

Hello, James187,

Thank you for reaching out to us with your concern. We understand how important it is to have your product images up and running on your website.

We’ve edited “Amber” product on your site and added an image without any problem – https://prnt.sc/SoNgWXkgsZPm

Please check the links in the Private Content area.

Best Regards,
8Theme’s Team

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for this information.

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James187

Participant

February 28, 2024 at 14:27

I don’t see that, look at my screenshot. I work in chrome.

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James187

Participant

February 28, 2024 at 14:35

When i try it in Firefox i see it. Is chrome not compatible?

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Rose Tyler

Support staff

February 28, 2024 at 14:54

Hello, James187,

We appreciate your prompt response.

We use Chrome browser and there is no problem.

We kindly suggest that you adjust the width of your browser window or scroll through the page, as the settings you are looking for may be located at the bottom.

Additionally, please consider updating your browser to the latest version and temporarily disabling any additional extensions.

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

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Tagged: best selling, guidance, help, product images, support, troubleshooting, woocommerce themes
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