This topic has 15 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow
Hello.
After the last update one banner on my home page has moved down. I am changing in elementor this banner position. Now it looks beautiful in elementor (in admin account)
https://gyazo.com/c61dd11dd88cccdcc01ab6538197ff62
But no changes appear on the website whan I open it from another account.
https://gyazo.com/918f37bedef71b8dea9b75f17a8d3ef0
I have cleared cash
Hello,
Here is what I can see on your site – https://gyazo.com/c136e078986bab61bac5eca35fbfaac9 Is it correct? You need to clear cache of browser.
Regards
Rose, thank You. My browser cashe is cleared. I also see the same thing in another browser. What else can I do?
Hello,
Go to Theme Options > Speed Optimization > disable Remove Query Strings From Theme Static Resources option. Check after that.
Regards
Done, but no result
Hello,
I changed some things on your home page and I see changes once clear the plugin cache and browser cache https://recordit.co/UZ4Hg14mHn
Regards
Cool. How can I see it? There are no changes on my end((
My Elementor looks great, but the website is worse than it was
https://gyazo.com/cb53d8a497e16f5b86f76b2dc47c11b8
Hello,
1) I see that you removed changes that I make to align the layout. What result are you trying to achieve? Could you, please, provide us with the mockup?
2) Provide us with video of changes that you do and how it looks on the frontend after that. You can use Recordit tool to create and share the video.
Regards
Yes I made backup, because after your changes I couldn’t make the banners stay even. I can make backup to bring your changes back. But they looked not even on my end.
I need my banners to look like this:
https://gyazo.com/42096746f14ccd023d92882d348172ab
https://gyazo.com/d3f7ab48c2fab911d18baec7d7c3f28c
They actually looked liked this, but after the update they moved((
Hello,
I checked your site and banners look the following way https://prnt.sc/20zwu2c
So, what exactly is not suitable for you?
Regards
Olga, if You look on this banners from the big monitor, You will understand what I mean:
https://gyazo.com/ca5c191550774a1208d696372a3292b9
If I make 90% scale, the website looks ok. But my monitor shows 100%, and this banners look awful.
Elementor works bad also. It stops to work in some time, and I can’t safe the changes, I did last 15-20 minutes.
Could You just help me, please, to reduce the height of the banners “Open our gift ideas” and “See what’s new”.
Hello,
Check the banners now. Do you still want to reduce the height of these banners https://prnt.sc/218hqoa ?
Regards
Olga, now it looks perfect!!! thank You so so so so much!!!
Hello,
You are welcome.
Regards
Tagged: elemenor, help, safe changes, templates, woocommerce, wordpress
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