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I CANT SAVE VAT IN WOOCOMERCE OPTIONS AND PHONE NUMBER !

This topic has 19 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Zdenky

Zdenky

Participant

May 19, 2023 at 09:41

Hi i cant save in woocomerce VAT AND PHONE NUMBER!
Where is the problem?
Look link

https://prnt.sc/tV5IwmmgJHM1

First i put into phone number and vat then i go save and then is again empty box,,
I need becouse this option in emails woocomerce dont show this 2 options,,

Regards
Zdenko

#357193 Copied Theme version: 9.1.4 WooCommerce version: 6.2

18 Answers

Tony Rodriguez

Support staff

May 19, 2023 at 10:05

Hello, @Zdenky,

We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue persists regardless of the theme.

If the issue persists, it would indicate that the issue is not related to our theme and you would need to reach out to the WooCommerce plugin support for assistance.

If the issue is resolved with the default WordPress theme, it should also be resolved with our theme.

Best Regards,
8Theme’s Team

#357196 Copied

Zdenky

Participant

May 19, 2023 at 10:24

Not working with wp theme,,
Imust to write on support woocomece then?

Regards
Zdenko

#357197 Copied

Rose Tyler

Support staff

May 19, 2023 at 12:35

Hello Zdenky,

Thank you for your response.

Yes, you need to contact the support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#357219 Copied

Zdenky

Participant

May 19, 2023 at 12:56

Hi,
We have problem with xstore in browser,,, google chrome is stop working and loading,, then crush gogole chrome,,

Safairi 2,,
I was 2 website different work
entecnology.rs and shop.devetmeseci.net

Something gone wrong

Regards
Zdenko

#357224 Copied

Rose Tyler

Support staff

May 19, 2023 at 13:05

Hello Zdenky,

We’ve checked your site https://entechnology.rs/ via Chrome browser and it works fine.
Please try to clear cache of your browser or check from another device. It can be a 3rd party extension for your browser that causes the problem, or just cache or the browser should be updated.

Best Regards,
8Theme’s Team

#357225 Copied

Zdenky

Participant

May 19, 2023 at 13:10

Ok ty we will try

#357226 Copied

Zdenky

Participant

May 19, 2023 at 13:32

I have problem something gone wrong i loose left sidebar

https://prnt.sc/MAtBSAie79BL

Look image
How to this element take on left side on single product page

Regards

Zdenko

#357229 Copied

Rose Tyler

Support staff

May 19, 2023 at 13:59

Hello Zdenky,

Please follow the next steps:
1/ Single Product Builder > Layout > Sidebar Type > Builder element
2/ Add a new section like that – https://prnt.sc/BVDI4bb1sskf
3/ Move the HTML block into the new section, for example, https://prnt.sc/S6i9u4CF20b0

(we do not save changes on your site)

Best Regards,
8Theme’s Team

#357232 Copied

Zdenky

Participant

May 19, 2023 at 14:23

https://prnt.sc/89zN6WzTE6Kl

No way i dont understand,, ok is support number but on the left side i cant put this banner

Regards
Zdenko

#357234 Copied

Rose Tyler

Support staff

May 19, 2023 at 14:48

Hello Zdenky,

Thank you for your response, but you did not follow the step-by-step instruction from our reply.
We’ve recorded a video for you – https://we.tl/t-ZfsGEnGjnF

Best Regards,
8Theme’s Team

#357235 Copied

Zdenky

Participant

May 19, 2023 at 14:49

How can remove this

https://prnt.sc/kbblaO0Bi__f

Look image,, link

#357236 Copied

Rose Tyler

Support staff

May 19, 2023 at 14:53

Hello Zdenky,

Please watch the video first – https://we.tl/t-ZfsGEnGjnF

https://prnt.sc/kbblaO0Bi__f – just delete the section of change content of HTML block 2 – https://prnt.sc/F1g6ZFOD9065

Best Regards,
8Theme’s Team

#357238 Copied

Zdenky

Participant

May 19, 2023 at 14:58

I cant single image banner make on the left side,,

I dont know who is remove this banner,,
I will try can u make banner on the left side,, i cant ..

I do like u tel me iz video and nothing

#357243 Copied

Zdenky

Participant

May 19, 2023 at 15:09

Look this video 5 times is crash chrome becouse xstore,, first loading then loading 2 min and crash down chrome,, i have opet just your theme ,,

Something is not good,, i see this problem on other website x store,, the same problem crash down chrome,, when i translate multivendor x ,,

https://wetransfer.com/downloads/2c79afc56145008af2ec7c6b4a4ceeaf20230519140736/297df9f897c54727247791c24658aa3220230519140736/a6689d

Look video

#357247 Copied

Rose Tyler

Support staff

May 19, 2023 at 15:45

Hello Zdenky,

We’ve checked your site and it seems you have sorted it out https://prnt.sc/QNbk-QbpQJVV

Best Regards,
8Theme’s Team

#357252 Copied

Zdenky

Participant

May 19, 2023 at 16:06

Hi
https://prnt.sc/j8WlqRcbHs-x
How to remove this

Regsrds
Zdenko

#357257 Copied

Tony Rodriguez

Support staff

May 20, 2023 at 05:39

Hello, Zdenky,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site. We have Enabled “Progress Bar on Cart page” and then toggle it to “OFF” under XStore Dashboard > Sale Booster > Cart/checkout pages.

Please refer to the images provided at the following link for further reference: https://postimg.cc/BjNH9vmP and https://postimg.cc/f3kFsrLt

Best Regards,
8Theme’s Team

#357281 Copied

Zdenky

Participant

May 20, 2023 at 14:38

TY for help

Regards
Zdenko

#357308 Copied
Tagged: phone number, saving, vat, woocommerce, wordpress
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I CANT SAVE VAT IN WOOCOMERCE OPTIONS AND PHONE NUMBER !

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