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I cant see the label out of stock / in stock or on bakcoder

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

Gianniskon

Participant

June 6, 2024 at 20:13

hello , i have a problem , i cant see all these out of stock / in stock or on bakcoder in the single product , in the previus theme the labels were okay ,

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#398513 Copied Theme version: 9.3.11

1 Answer

Tony Rodriguez

Support staff

June 7, 2024 at 06:07

Hello, @Gianniskon,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that upon careful review of the stock label functionality on our test site, we have confirmed that it is operating correctly. For your reference and further verification, we have provided a video demonstration here. You may access it via the following link: (https://streamable.com/t99xm2)

We trust this video will assist you in effectively displaying stock labels on your products.

2/ Additionally, We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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Tagged: backorder status, ecommerce troubleshooting, in stock label, out of stock label, visibility issues, woocommerce themes, wordpress solutions
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