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I cant set my own size for icon in icon box

This topic has 4 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Andrew Mitchell

  • Avatar: Vlad
    Vlad
    Participant
    February 23, 2023 at 18:35

    Hi there,
    I cant add my own size for an icon in icon box.
    If i add a size, the icon will not appear anymore.
    if I leave it like that, the images are too small and are not equal on the page with the rest, although the size is the same for all.


    U can see, at first icon if i set a size will not appear anymore.
    Thank you very much!

    #347837 Copied Theme version: 9.0.2
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 24, 2023 at 11:36

    Hello @Vlad,

    We would appreciate it if you could provide us with the WP Admin URL, credentials, and FTP login details so that we can investigate your site and provide assistance.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    FTP Host:
    FTP Username:
    FTP Password:
    FTP Port:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #347881 Copied
    Avatar: Vlad
    Vlad
    Participant
    February 24, 2023 at 12:41

    Sorry guys, but i cant do that.
    Plz help me with ur experience.
    That thing must work properly somehow.
    Thank you guys!

    #347891 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 24, 2023 at 19:23

    Hello,
    We suggest that you attempt to resolve this issue by using the Regenerate Thumbnails plugin, which can be found at https://wordpress.org/plugins/regenerate-thumbnails/. There is approximately a 30% chance that this will be successful. Generally, this issue is related to file overwrite/creation permissions, so without FTP access, we are unable to assist further.

    Best Regards,
    8Theme’s Team

    #347934 Copied

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