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I can’t translate strings on product page

This topic has 14 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

ziga32

Participant

January 6, 2025 at 14:32

I can’t translate these two strings with WPML
https://share.cleanshot.com/ClgPKR0P

This is the link
https://dev.flamula.si/zari/elektricni-zari/elektricni-zar-flamula-elq3000/

String come from
Estimated delivery (sale booster) module
and Meta module

Not sure if you can help me or do I need to contact wpml?

#429645 Copied Theme version: 9.4.5

13 Answers

Rose Tyler

Support staff

January 6, 2025 at 14:38

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

You can also contact WPML support team.

Best Regards,
8Theme’s Team

#429647 Copied

ziga32

Participant

January 6, 2025 at 15:25

thank you

Please contact administrator
for this information.

#429652 Copied

ziga32

Participant

January 6, 2025 at 16:12

also here
https://share.cleanshot.com/r7CdCpkN

#429661 Copied

Andrew Mitchell

Support staff

January 6, 2025 at 17:00

Hello, ziga32,

Thank you for the screenshots. Could you please provide us with the FTP access specifically for this website? Unfortunately, the access details you previously shared are no longer valid.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#429672 Copied

ziga32

Participant

January 6, 2025 at 17:03

sure

Please contact administrator
for this information.

#429673 Copied
Andrew Mitchell

Support staff

January 7, 2025 at 11:16
Hello, ziga32,

We can’t connect FTP:

Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server

Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by IP or something else that doesn’t allow us to connect?

Best regards,
8Theme Team
#429747 Copied
ziga32

Participant

January 7, 2025 at 11:26

I’m able to connect just fine with same info. do you want me to install file manager plugin?

#429748 Copied

Andrew Mitchell

Support staff

January 7, 2025 at 13:43

It would be better to use FTP. Could you please check if there are any whitelists configured on your server?

Best regards,
8Theme Team

#429769 Copied

ziga32

Participant

January 7, 2025 at 16:45

can you share your IP?

#429790 Copied

ziga32

Participant

January 7, 2025 at 17:03

I see this is translated now.
https://share.cleanshot.com/1YDDpNmk

I also found the strings for this but it’s not translating
https://share.cleanshot.com/kr5GGcLV

also, when I translate SALE label it is translated on archive page
https://share.cleanshot.com/GJMgPylK

But not on the product page
https://share.cleanshot.com/cWxfKQ9L
https://dev.flamula.si/dodatna-oprema/pribor/pribor-400-set-pribor/

#429792 Copied

Andrew Mitchell

Support staff

January 8, 2025 at 13:23

Hello, ziga32,

You can find the IP in the private content section.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#429880 Copied

ziga32

Participant

January 8, 2025 at 14:03

thank you, try now please

#429889 Copied

Andrew Mitchell

Support staff

January 9, 2025 at 16:32

Hello, ziga32,

Thank you for providing access. We have made some updates, and we kindly ask you to review them. Please ensure you clear your cache before proceeding with the review.

The changes were made in the following file:
wp-content/themes/xstore/framework/woo.php

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

#430045 Copied
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