I cant update or register Ultimate Addons for Visual Composer, how to do it?

This topic has 9 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: do0rway
    do0rway
    Participant
    July 18, 2015 at 18:29

    hello,
    when i try to update, i got notify that i need to register, i fill up my email and what ever needed, but the form never get submitted, just keep “thinking”.

    how to do it?
    thanks

    8 Answers
    Avatar: stan
    Stan Russell
    Participant
    July 20, 2015 at 10:30

    Hello,

    license key or registration is not needed to use plugins bundled with our theme. You can download latest versions of these plugins here: https://www.8theme.com/download-plugins/
    If you want to receive premium support from plugin author – you need to buy it.

    Regards,
    Stan Russell.

    Avatar: do0rway
    do0rway
    Participant
    July 20, 2015 at 19:32

    i download the plugin, and upload it as new, and i got this msg:
    Destination folder already exists. /home/c972krav/public_html/FASHIONWORLD.COM.CO/wp-content/plugins/Ultimate_VC_Addons/

    Plugin install failed.

    how should i update the plugin?
    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    July 21, 2015 at 11:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: do0rway
    do0rway
    Participant
    July 21, 2015 at 16:37

    i think its better you teach me one time. then , everytime i need to do it you will do it.
    so what i need to do?
    download the plugin, unzip the file, connect to my ftp and overwrite the old plugin?
    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    July 21, 2015 at 17:35

    Hello,

    Yes, you need download the plugin https://www.8theme.com/download-plugins/ , extract the archive, connect to your server via FTP and overwrite plugin folder in the directory wp-content/plugins.

    Regards,
    Eva Kemp.

    Avatar: IszIbr
    IszIbr
    Participant
    July 22, 2015 at 08:35

    I am intersted in this answer as well. How to do it?
    ThX

    Avatar: IszIbr
    IszIbr
    Participant
    July 22, 2015 at 08:36

    I am interested in this answer as well. How to do it?
    THX

    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2015 at 10:20

    Hello @IszIbr,

    Please read the reply in the post #76279 in this topic.

    Regards,
    Eva Kemp.

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