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I cant update the theme to version 3.8.1

This topic has 15 replies, 5 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

michaelaqua

Participant

June 29, 2018 at 12:43

Hello
I am trying to update Leganda theme from my wordpress admin panel .
I press the update says that the theme was updated from version 3.8.0 to version 3.8.1 but when i refresh the page there is no update its on 3.8.0

All The Best
Michael

Please, contact administrator
for this information.

#195752 Copied Theme version: 3.8.0

14 Answers

Rose Tyler

Support staff

June 29, 2018 at 13:17

Hello,

Is WordPress Importer activated plugin activated on your site? If so, try to deactivate it and update the theme.
Also, we’ve sent the archive of latest theme version to your registration email. You can update the theme via FTP https://www.8theme.com/demo/docs/legenda/#installation_upgrade

Regards

#195754 Copied

adwa

Participant

June 30, 2018 at 21:59

Same Issue in here.

“WordPress Importer activated plugin activated on your site?”: No

#195797 Copied

Rose Tyler

Support staff

July 2, 2018 at 07:43

Hello @adwa,

We’ve sent the archive of latest theme version to your registration email. Please try to update the theme via FTP https://www.8theme.com/demo/docs/legenda/#installation_upgrade
Let us know if you need any further assistance.

Regards

#195812 Copied

adwa

Participant

July 2, 2018 at 23:41

Done; Thanks

WPBakery Page Builder is not updating as well; what should I Do?

#195880 Copied

michaelaqua

Participant

July 3, 2018 at 06:08

Hello
Thank you for the support everything is ok. The only problem i have is that
WPBakery Page Builder doesnt updated

Thank you
Michael

Please, contact administrator
for this information.

#195884 Copied

Rose Tyler

Support staff

July 3, 2018 at 08:11

Hello @adwa and @michaelaqua,

We’ve sent archives of latest versions of plugins to your registration emails.
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/

Regards

#195890 Copied

fairplay

Participant

July 3, 2018 at 15:57

Latest plugin of visual composer in my backoffice is 5.4.7 but on my website it says there should already be 5.5.2, is it possible that in my Download plugin section there is still no updated version of visual composer?

#195955 Copied

Rose Tyler

Support staff

July 3, 2018 at 16:09

Hello @fairplay,

We’ve sent the latest version of the plugin to your registration email.

Regards

#195958 Copied

stevejharris

Participant

July 3, 2018 at 17:22

hi, same issue here, and I need an updated visual composer… please.

#195963 Copied Theme version: 3.8

Rose Tyler

Support staff

July 4, 2018 at 07:15

Hello @stevejharris,

We’ve sent the latest version of the plugin to your registration email.

Regards

#195983 Copied

stevejharris

Participant

July 4, 2018 at 07:22

thanks

#195985 Copied

Rose Tyler

Support staff

July 4, 2018 at 07:27

Hello @stevejharris,

You’re welcome!

Regards

#195987 Copied

stevejharris

Participant

July 4, 2018 at 17:58

Hi, is there any chance I can have version 3.8.1 of the theme. I’m having some server error issues, so I’m trying to make sure all is 100% up to date before I ask for support. thanks

#196054 Copied

Rose Tyler

Support staff

July 5, 2018 at 08:02

Hello @stevejharris,

We’ve sent latest theme version. Please check email.
Information about theme update you can find in our documentation – https://www.8theme.com/demo/docs/legenda/

Regards

#196075 Copied
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