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I cant upload demo content for holastore

This topic has 8 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Hola Store

Participant

September 30, 2024 at 15:10

Can not create or activate new child theme. Please contact our support.
please help

#416463 Copied Theme version: 9.4.1

7 Answers

Rose Tyler

Support staff

September 30, 2024 at 15:31

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Provide the URL of the desired demo version.

Best Regards,
8Theme’s Team

#416478 Copied

Hola Store

Participant

September 30, 2024 at 15:33

hello this is the admin acces
thankyou

Please contact administrator
for this information.

#416479 Copied

Rose Tyler

Support staff

September 30, 2024 at 15:38

Hello,

We appreciate your prompt response.

We have noticed that the child theme has already been installed on your website. Could you please disable any third-party plugins and then proceed to import the demo content? Alternatively, if you inform us of the specific version you wish to import, we would be happy to assist you with the process.

Best Regards,
8Theme’s Team

#416482 Copied

Hola Store

Participant

September 30, 2024 at 15:43

hello i want to install
Niche market 02
if you need to delete or add plugin do it please

#416485 Copied

Rose Tyler

Support staff

September 30, 2024 at 15:53

Hello,

Imported https://prnt.sc/oKcBOjRlzO6v

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#416487 Copied

Hola Store

Participant

September 30, 2024 at 16:03

Merci bien pour votre aide

#416491 Copied

Andrew Mitchell

Support staff

September 30, 2024 at 16:03

Dear Hola Store,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#416493 Copied
Tagged: ecommerce theme solutions, holastore demo content, troubleshooting woocommerce, upload issues, woocommerce theme help, wordpress support, wordpress woocommerce themes
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