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I can't upload demos - by SinanOypan

This topic has 8 replies, 4 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

SinanOypan

Participant

December 18, 2015 at 15:22

I watched your demo video and I followed the steps. I activated all necessary plugins. After that in the Theme>>Import&Export section, I clicked and installed “Install base demo content”. But when I refreshed my homepage, demo page is not uploaded. I tried to install “underwear simple page” (this the one ,I’m gonna use to build my own page) for testing, result was the same. What should I do?

#104987 Copied Theme version: Royalstore v 2.5.1

7 Answers

SinanOypan

Participant

December 18, 2015 at 15:32

I think I found the problem. Visual Composer was not activated. But in the Visual Composer>>product license section, I tried to activate to product. But I can’t do that, because when I try to activate to product I’m receiving “NO LICENSES FOUND” message. I didn’t purchase this product because in envato market, you say Royal wp theme comes with these plugins and it’s free. What I need to do?

#104992 Copied Theme version: Royal v 2.5.1

Robert Hall

Support staff

December 18, 2015 at 15:41

Hello,

Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#104999 Copied

SinanOypan

Participant

December 18, 2015 at 16:13

Wp admin and FPT credentials are in the Private content.

Please, contact administrator
for this information.

#105008 Copied Theme version: v.2.5.1

Eva Kemp

Support staff

December 18, 2015 at 16:46

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

#105021 Copied

SinanOypan

Participant

December 18, 2015 at 16:54

Thank you for your answer. But my problem still remains. In my first question I asked that I can not upload the demo pages. I thought It was about Visual Composer licence. I need an assistance about uploading demos. I folllowed all the steps which are shonw in tutorial video. But still can not upload the demo. What could be the problem

#105025 Copied

mikelivinutah

Participant

December 21, 2015 at 00:58

I am having this same problem. I cannot activate Visual Composer with the theme I purchased because “NO LICENSE FOUND”

Do I need to purchase the Visual Composer license separately? I purchased the WooPress Theme.

#105142 Copied

Eva Kemp

Support staff

December 21, 2015 at 09:54

Hello @mikelivinutah.

Please read this post https://www.8theme.com/topic/i-cant-upload-demos/#post-105021 regarding plugins activation.

Regards,
Eva Kemp.

#105190 Copied
Tagged: can't, demos, help, themes, upload, woocommerce, wordpress
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