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I change page, the products’ icons don’t appear

This topic has 5 replies, 2 voices, and was last updated 2 years, 11 months ago ago by zucca

  • Avatar: zucca
    zucca
    Participant
    November 27, 2021 at 11:03

    Hello!
    I have a problem with the products’ icons. At the shop page if i change page, the products’ icons don’t appear and i need to refresh the page in order to see the icons.

    #310035 Copied Theme version: 8.0.10 WooCommerce version: 5.9.0
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2021 at 12:09

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

    Regards

    #310042 Copied
    Avatar: zucca
    zucca
    Participant
    November 27, 2021 at 16:13

    I disable all the plugins(except WooCommerce, xstore core and WPBakery Page Builder) and it still doesn’t work.

    #310068 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2021 at 16:32

    Clear cache and check now.

    Regards

    #310069 Copied
    Avatar: zucca
    zucca
    Participant
    November 27, 2021 at 16:35

    Now its ok!
    Thanks!

    #310070 Copied

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