I changed my shop slug/URL, and Spotlight Categories Element links to wrong URLs

This topic has 2 replies, 2 voices, and was last updated 4 days, 23 hours ago ago by Jack Richardson

  • Avatar: Safe Desires
    Safe Desires
    Participant
    April 6, 2025 at 23:47

    All the Spotlight Categories buttons point to: https://safedesires.com/model-free-lingerie-shop/etc.

    So, i.e. https://safedesires.com/model-free-lingerie-shop/?orderby=date&filter_cat=accessories,

    They should point to https://safedesires.com/product-category/accessories/

    Is there a way to force all auto-generated links to point to the right URL? The system automatically changed the links to model-free-lingerie-shop/ and I don’t see an option to control that

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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 7, 2025 at 10:38

    Dear @Safe Desires,

    Thank you for reaching out.

    We kindly wish to inform you that the wp-admin access credentials you provided appear to be incorrect. We respectfully request that you double-check the login details before sharing them, in order to help us provide efficient and timely support.

    Additionally, the FTP access previously shared also seems to be invalid. In the meantime, you may attempt to implement the solution suggested in the following reply:
    https://www.8theme.com/topic/spotlight-categories-acts-different-if-clicked-once-or-twice/#post-435642

    If you don’t use the child-theme on your web-site you can add the snippet in “Code Snippets” plugin.

    Should you require further assistance, please provide us with the correct wp-admin and FTP credentials so we can proceed accordingly.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

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