I created the social authentication for Facebook. It is not working

This topic has 7 replies, 2 voices, and was last updated 2 months ago ago by Andrew Mitchell

  • Avatar: Raghu
    Raghu
    Participant
    December 3, 2024 at 13:20

    Hi,

    I followed the steps for creating Facebook authentication, generated the key ID and secret, and pasted them into the Xstore Authentication. However, when I tried to log in through Facebook, it did not work. Please check and let me know.

    For “Valid OAuth Redirect URIs” I have used the below pasted link.

    https://boldr.co.in/my-account//facebook/int-callback

    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 3, 2024 at 16:21

    Hello, Raghu,

    Thank you for reaching out to us.

    We kindly ask you to adjust the link ending from:
    //facebook/int-callback
    to:
    //facebook/int-callback/

    Additionally, please try entering an alternative link with a single slash, for example:
    /facebook/int-callback/

    Should you have any further questions or require assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Avatar: Raghu
    Raghu
    Participant
    December 4, 2024 at 05:29

    Link is redirecting, when I tried to login getting an error massage. Attached the image.

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 4, 2024 at 17:10

    Hello, Raghu,

    This indicates that your server has a whitelist in place that is blocking requests from Facebook. We kindly recommend reaching out to your hosting provider to address this matter.

    Best regards,
    8Theme’s Team

    Avatar: Raghu
    Raghu
    Participant
    December 4, 2024 at 21:08

    Need to increase the button size for Google and Facebook butron

    Avatar: Raghu
    Raghu
    Participant
    December 5, 2024 at 11:06

    The link is redirecting and the app is not in Whitelist. Client and Web OAuth login’s are enabled. I checked in the validator and added “https;??boldr.co.in/my-account//facebook/int-callback/” in the Valid OAuth Redirect URLs. Still the Facebook login is not working. Kindly check the issue. Attached the error screenshot.

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 5, 2024 at 15:37

    Hello, Raghu,

    We kindly recommend reaching out to Facebook Support, as the issue of link blocking does not fall within our area of expertise.

    Best regards,
    8Theme Team

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