I don’t know why the page loading speed is so low.

This topic has 4 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: Daniel
    Daniel
    Participant
    October 8, 2024 at 11:03

    I don’t know why the page loading speed is so low, I open a product and it takes about 6-8 seconds to open, with the old website it took me 2 seconds at most. Because my hosting has plenty of space, I assume the problem is due to the theme, what can I do?

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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 8, 2024 at 12:27

    Hello, @Daniel,

    Thank you for contacting us and for using XStore.

    Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

    Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

    We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is not good.

    We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

    For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

    1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
    2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

    For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

    We trust that you will find this information useful in improving your website’s performance.

    Warm Regards,
    The 8Theme Team

    Avatar: Daniel
    Daniel
    Participant
    October 10, 2024 at 07:19

    Ok. As you have said, WP Rocket plugin would imporve my page speed. So, if i have configured LiteSpeed plugin, i have to disable it? to configure WP Rocket i mean.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2024 at 07:25

    Hello, @Daniel,

    We kindly advise that you utilize only one cache plugin at a time on your website to prevent any potential issues.

    We hope this recommendation is helpful to you.

    Best Regards,
    The 8Theme Team

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