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I don’t see any changes on my website

This topic has 5 replies, 3 voices, and was last updated 6 months, 1 weeks ago ago by Andrew Mitchell

Fardin

Participant

May 7, 2024 at 06:40

I don’t see any changes on my website

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#394198 Copied Theme version: 9.3.9

4 Answers

Rose Tyler

Support staff

May 7, 2024 at 07:11

Hello,

Thank you for reaching out to us.

Your site is under maintenance mode, so we can’t check it.

There are currently two builders available for the header https://prnt.sc/BMhHJZuW_1dz

On your site the new header builder with Elementor is activated, it means Theme Options > Header Builder doesn’t work, and you can disable it https://prnt.sc/6X4N_74Bhdnq

https://youtu.be/ZZExw_HXgu0?feature=shared

In case you want to use Theme Options > Header Builder, you need to disable the new Header Builder with Elementor – https://prnt.sc/lYXuBIMbLfHn (the template can be restored from trash https://prnt.sc/0O8V105KFEMH )

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#394202 Copied

Fardin

Participant

May 7, 2024 at 07:24

No change in header. And header templates are also not used. I have enabled the header builder. Now I have removed the under maintenance mode from my website.

Please contact administrator
for this information.

#394206 Copied

Rose Tyler

Support staff

May 7, 2024 at 07:36

Hello,

Please go to XStore Builders > Header via Elementor > edit template https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Kind Regards,
8theme team

#394207 Copied

Andrew Mitchell

Support staff

May 13, 2024 at 11:01

Dear Fardin,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#394930 Copied
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