I don’t work more integration with Instagram

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Michele P

  • Avatar: Michele P
    Michele P
    Participant
    March 15, 2023 at 10:16

    Hi, until yesterday the integration with Instagram worked. From today (after updating the theme) I no longer mean integration. I tried to redo the integration but nothing. I also removed apps on fb. I show me apps not active

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:09

    Hello, Michele P

    Thank you for the report.

    This problem is independent of the latest theme update.
    Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.

    We apologize for any inconvenience this may have caused. We kindly ask for your patience.

    Kind Regards,
    8theme team

    Avatar: Michele P
    Michele P
    Participant
    March 15, 2023 at 11:11

    Ah ok, perfect. Do you warn me when it will be placed?

    Thank you very much, very kind

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:15

    Hello, Michele P,

    Thank you for your understanding. We will inform you once this situation has been resolved.

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2023 at 08:08

    Hello, Michele P,

    We are pleased to inform you that the problem has been resolved. Please test the Instagram API now.

    Kind Regards,
    8theme team

    Avatar: Michele P
    Michele P
    Participant
    March 30, 2023 at 22:33

    Perfect, I reset everything. A thousand thanks.

    I noticed that you also placed the management of the warehouse quantities of variants and individual products. Fantastic!

    Michele

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