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I edited the secondary menu and changed category to a custom link, now the icon won’t appear

This topic has 10 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Tony Rodriguez

Elitelegante

Participant

September 6, 2024 at 16:15

Hi there, I edited the secondary menu to reflect a more accurate depiction of my product categories. Basically changed the “category” on the secondary menu to custom link since I cannot find categories I want to put in the menu. It is not showing. I put the icon as well as seen in the image. However, the icons do not reflect the secondary menu on the website (refer to the attached image). Hope someone can help me. Thank you

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9 Answers

Tony Rodriguez

Support staff

September 7, 2024 at 05:34

Hello, @Elitelegante,

Thank you for contacting us and for using XStore.

If you wish to add image icons to the menu is similar to the XStore demo, please navigate to Dashboard > Appearance > Menus > secondary menu > Click on 8Theme custom link option > Menu option > there you may see the option Use img like, Choose/Select as image.

Please refer to the provided images here: https://postimg.cc/v4BdVW9q , https://ibb.co/hc74CXh and https://ibb.co/K038K1f -You are welcome to use any icon image in the image box as per your needs.

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team.

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Elitelegante

Participant

September 25, 2024 at 05:19

Hello Tony. I have tried that but still it doesn’t appear. 🙁 It looks like the changes are not showing?? Can you check please. It bothers me.

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Tony Rodriguez

Support staff

September 25, 2024 at 05:25

Hello, @Elitelegante,

Thank you for your response.

Please provide your site wp-admin access in the private content area so that we can check your settings and help you.

Kind Regards,
8theme team.

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Elitelegante

Participant

September 25, 2024 at 13:06

Hi Tony, please check Thanks.

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Tony Rodriguez

Support staff

September 25, 2024 at 13:53

Hello, @Elitelegante,

We are currently unable to access your website’s administrative panel. To assist you effectively, could you please provide us with valid wp-admin credentials? Kindly submit these details securely in the private content area designated for this purpose.

Thank you for your cooperation. We look forward to resolving your issue promptly.

Best regards,
The 8Theme Team

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Elitelegante

Participant

September 25, 2024 at 14:09

Hi Tony, please try again with the same access given. Thanks

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Tony Rodriguez

Support staff

September 25, 2024 at 14:12

Hello, @Elitelegante,

We have re-evaluated the situation and unfortunately, the issue with the WP-admin login details persists. Could you please verify the credentials on your end once more?

We appreciate your prompt attention to this matter.

Best regards,
8Theme’s Team

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Elitelegante

Participant

September 25, 2024 at 14:50

Please check, thank you

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Tony Rodriguez

Support staff

September 26, 2024 at 05:12

Hello, @Elitelegante,

We are pleased to inform you that the issue you reported has been successfully resolved. We appreciate your cooperation in providing the necessary wp-admin access, which facilitated a prompt resolution.

To ensure that the changes are reflected on your end, please clear your browser’s cache before checking your site again. Additionally, for your reference, we have uploaded relevant images in the private content area.

Should you require any further assistance or have additional queries, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Tagged: custom link category, missing icon issue, secondary menu editing, woocommerce menu troubleshooting, wordpress customization problems, wordpress woocommerce templates
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