I Have a 3 problem. plz as soon as possible solved my issue

This topic has 6 replies, 3 voices, and was last updated 1 hours, 27 minutes ago ago by Luca Rossi

  • Avatar: techbdsagor67
    techbdsagor67
    Participant
    April 10, 2025 at 17:38

    1. There is no need to show all the categories in the feature category on the homepage, I just want the parent category + photos to be all there is.

    2. The homepage is fine on desktop devices, but the homepage is changing on mobile devices.

    3. The fields on the check out page are in English. I changed the language there, but they still don’t show.

    my website link: https://bemartbd.com/

    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 12, 2025 at 08:09

    Hello,

    Thank you for contacting us and for providing the details regarding your website. We sincerely apologize for the delay in our response.

    Please create new topics for different questions to prevent misunderstandings.

    1. Regarding the featured categories on the homepage, we understand that you would like to display only the parent categories along with their respective images.
    Edit the Home page using Elementor > settings of Categories element > enter desired categories – https://prnt.sc/OlWWWhcTBl_R

    2. Concerning the homepage layout on mobile devices, it appears that the AMP plugin is activated on your website. Kindly disable it or learn more about the plugin here – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

    3. As for the checkout page fields still appearing in English despite changing the language, this may be related to translation settings or missing translation strings. Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Additionally, we recommend editing the checkout page using Elementor and check the settings there – https://prnt.sc/H4U8IIvmQpic

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: techbdsagor67
    techbdsagor67
    Participant
    April 12, 2025 at 16:09

    custom text Field Problem

    Content is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 13, 2025 at 17:21

    Dear @techbdsagor67,

    We hope this message finds you well.

    1. Kindly note that using multiple caching plugins simultaneously is not recommended, as it may lead to conflicts. For more information, please refer to the following link: https://tinyurl.com/2dxwtkr6

    2. Additionally, please be aware that the Checkout Field Editor is designed to work with the default WooCommerce checkout form. You may test this functionality using the test page provided in the private content area.

    Best regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    Avatar: techbdsagor67
    techbdsagor67
    Participant
    April 17, 2025 at 19:27

    Sorry, my problem is not solved yet, I don’t understand.
    *** I want to reduce the fields on the checkout page a bit. For example, I want to keep the name field, remove the phone number and address and everything else, But I don’t understand where to do this.
    ***Can you give me a video tutorial on how I can properly setup your AMP XStore plugin for superfast speed on mobile devices?

    my website link: https://bemartbd.com/

    Avatar: Justin
    Luca Rossi
    Support staff
    April 18, 2025 at 11:07

    Dear @techbdsagor67,

    We hope this message finds you well.

    1. If you would like to remove certain fields from the checkout form, we recommend referring to the following article, which provides detailed guidance on customizing checkout fields using actions and filters:
    https://developer.woocommerce.com/docs/customizing-checkout-fields-using-actions-and-filters/

    2. For your convenience, here is the documentation for the XStore AMP plugin:
    https://www.8theme.com/documentation/xstore/amp-plugin/
    Please note that some features available in the desktop version may not be present in the AMP version due to its simplified structure.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.