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I have a Isscue with Mega Menu and Slider,

This topic has 4 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

Rave3DTech

Participant

June 2, 2024 at 20:17

I Cannot able recreate my Mega menu and Slider, First time its Worked fine, But When I go to change anything in Mega menu that I have Already created its create an Isscue, its Not Open the Elementor Editor still loading as you can see in the Screenshots, same Goes with Slider as well,

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#397799 Copied Theme version: 9.3.11

3 Answers

Tony Rodriguez

Support staff

June 3, 2024 at 05:44

Hello, @Rave3DTech,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please downgrade Php version 8.2.19 to 8.0 or 8.1 and Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please set Php version 8.0 or 8.1 and the increase max execution time & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and check again.

2/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#397813 Copied

Rave3DTech

Participant

June 3, 2024 at 14:50

I Have Fix this, Its a PHP Version Issue,

Thanks for your Help,

#397926 Copied

Rose Tyler

Support staff

June 3, 2024 at 15:53

Hello, Rave3DTech,

We are pleased to learn that you have successfully resolved the issue and appreciate your willingness to share your experience here.

Best Regards,
8Theme’s Team

#397944 Copied
Tagged: fix mega menu, mega menu issues, slider problems, solve woocommerce issues, woocommerce templates, wordpress templates, wordpress troubleshooting
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