I have a problem if I opening the website on phone non-Amp Version

This topic has 2 replies, 2 voices, and was last updated 4 weeks ago ago by Tony Rodriguez

  • Avatar: Ali
    Ali
    Participant
    October 27, 2024 at 14:36

    I have a problem if I opening the website on phone
    non-Amp Version

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 28, 2024 at 07:53

    Hello, @Ali,

    Thank you so much for purchasing our theme and contacting our support center.

    Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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