I have a problem in search please help me

This topic has 7 replies, 2 voices, and was last updated 5 days, 13 hours ago ago by Andrew Mitchell

  • Avatar: tareqabodohon
    tareqabodohon
    Participant
    December 16, 2024 at 13:01

    I have a problem with searching when I type a search for a product that does not show all products
    It only shows one product based on the search

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 16, 2024 at 14:23

    Hello, tareqabodohon,

    Could you please clarify what you mean by “a product that does not show all products”?

    By default, if there is only one product that matches the search results, the system should automatically redirect you to the single product page.

    Best regards,
    8Theme Team

    Avatar: tareqabodohon
    tareqabodohon
    Participant
    December 16, 2024 at 14:49

    I mean, I tried the search and at least 5 products were supposed to appear in the search
    The result is that only one product appears
    I tried several times and all search results show one product

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 16, 2024 at 16:03

    Thank you for the clarification. Could you please provide us with the FTP access credentials for your website?

    Best regards,
    8Theme Team

    Avatar: tareqabodohon
    tareqabodohon
    Participant
    December 16, 2024 at 16:59

    the FTP :

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    support staff only.
    Avatar: tareqabodohon
    tareqabodohon
    Participant
    December 17, 2024 at 07:22

    Problem solved, thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 17, 2024 at 07:22

    Dear tareqabodohon,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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