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I have a problem when seting the header for desktop

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

  • Avatar: amamatdi
    amamatdi
    Participant
    October 17, 2023 at 22:15

    hello

    Please, contact administrator
    for this information.
    #370579 Copied Theme version: 9.2.1 WooCommerce version: Version 8.2.1
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 18, 2023 at 05:31

    Hello, @amamatdi,

    Thank you so much for purchasing our theme and contacting our support center.

    1) Kindly make minor adjustments in Xstore > Theme Options > Header builder and proceed to publish it.

    Following this, please revisit your site after clearing your browser cache.

    2) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

    In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

    We trust that this will rectify the issue you are currently experiencing.

    Best Regards,
    8Theme’s Team.

    #370584 Copied

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