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I have a problem with my product reviews and my newsletter form

This topic has 11 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

Dany

Participant

January 28, 2022 at 20:10

Sorry to bother you, but I’m having some problems on my site. I have a newsletter subscription form as a pre footer widget that works well in the homepage, but has problems in button colors on the other pages (like the product page). Also, my product reviews don’t display well, I’d want to customize them and/or make my product page an Elementor one, could you please help me?

Please, contact administrator
for this information.

#315450 Copied Theme version: 8.0.12 WooCommerce version: 6.1.1

10 Answers

Olga Barlow

Support staff

January 28, 2022 at 22:04

Hello,

Provide us with WP Dashboard access to your site, please. We’ll check the issue with the newsletter and reviews in more detail.

Regards

#315473 Copied

Dany

Participant

January 29, 2022 at 07:45

Sure, can you send me your email or your wordpress credentials? Thanks

#315488 Copied

Rose Tyler

Support staff

January 29, 2022 at 08:11

Hello,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#315490 Copied

Dany

Participant

January 29, 2022 at 14:25

Okay, here it is 🙂

Please contact administrator
for this information.

#315533 Copied

Dany

Participant

January 31, 2022 at 12:06

Also, how can I change my customer reviews’ aspect? It doesn’t look well right now. Thank you in advance

Please contact administrator
for this information.

#315634 Copied

Olga Barlow

Support staff

January 31, 2022 at 12:09

Hello,

1) Check the newsletter styles now, please.
2) I see that you added custom bg color for your reviews https://prnt.sc/26mcpy3
I removed that and review is ok https://prnt.sc/26mcrda

Regards

#315635 Copied

Dany

Participant

January 31, 2022 at 18:18

Thank you, but unfortunately the newsletter button in my product page still has a different style from the one in the homepage. Also, the link texts in the top header (only in the product page) are now blue, but I would want them white.

Please contact administrator
for this information.

#315674 Copied

Olga Barlow

Support staff

January 31, 2022 at 21:02

Hello,

I don’t see difference between newsletter form on the home page and on the single product https://prnt.sc/26mklll Try to clear your browser cache.

You set the blue color for active link in the Header builder > Menu settings https://prnt.sc/26mkm63 Change it to white if you need and clear the cache after that to apply changes.

Regards

#315704 Copied

Dany

Participant

January 31, 2022 at 21:18

You can see the button difference when it’s active, sorry for the miscomprehension. Then, I meant that my top header (with the promo text in it) has a visual problem on the product page.

#315708 Copied

Olga Barlow

Support staff

February 1, 2022 at 14:56

Hello,

Link styles in the header were overwritten by the Elementor global settings that you set< I changed the Primary color to white and it's ok https://prnt.sc/26ml1ch
The same issue for the button. I changed the default Elementor settings for the button https://prnt.sc/26mxqxl and it's ok for both home and product pages.

Regards

#315789 Copied
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I have a problem with my product reviews and my newsletter form

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