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I have a problem with the compatibility of the theme and Elementor

This topic has 2 replies, 2 voices, and was last updated 4 weeks, 1 days ago ago by Rose Tyler

Alexander

Participant

October 26, 2024 at 15:01

I’m trying to create new sections with images and texts on my website and Elementor previews perfectly, but once I publish the changes, none of them are reflected. The texts have no styles, the images are not replaced.

I thought of trying to deactivate the theme and I can see the published changes, but if I activate the theme again, they are no longer visible or they are not displayed with the desired style. There is some incompatibility and I can’t find a solution.

I’m sharing some example images with you.

Please, contact administrator
for this information.

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support staff only.

#420590 Copied Theme version: 9.4.3

1 Answer

Rose Tyler

Support staff

October 26, 2024 at 15:29

Hello, Alexander,

Thank you for reaching out to us.

We understand that you are experiencing issues with creating new sections using Elementor, where the changes preview correctly but are not reflected once published. Additionally, it seems that the text styles and images are not displaying as expected when the theme is activated.

Please clear the cache and test how it works now.

Best regards,
8Theme’s Team

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