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I have a problem with the product galerie arrow

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Jack Richardson

Rodlens Hora

Participant

October 9, 2024 at 05:45

I have a problem with the product gallery arrow is not display how it should be the visuality is not good and the position is not good also
here is a video: https://u.pcloud.link/publink/show?code=XZS2jG0ZQ8XuFrN39A76vRH4f6jujpyjPCrk

Please, contact administrator
for this information.

#417881 Copied Theme version: 9.4.2

1 Answer

Jack Richardson

Support staff

October 9, 2024 at 08:43

Dear @Rodlens Hora,

We regret to inform you that it is not feasible to achieve an optimal design for a vertical gallery with varying image sizes. Given the diverse dimensions of the images in your carousel and the added video thumbnail, we recommend switching to a horizontal gallery layout for your single product pages.

Would it be convenient for you to modify your gallery settings to a horizontal format? You can make this adjustment in the settings of the Single Product Page at this link: https://prnt.sc/-EOcME3Tg-8e. Unfortunately, this is the only viable solution to ensure your content is displayed correctly.

We appreciate your understanding and cooperation. Please do not hesitate to contact us if you need further assistance or have any questions.

Best Regards,
Jack Richardson
8Theme’s Team

#417915 Copied
Tagged: customer experience, ecommerce troubleshooting, fixing issues, product galerie arrow, website improvement, woocommerce themes, wordpress
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