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I have ajax error also the patcher is not apply the patcher in keeps appear every time i do it

This topic has 6 replies, 3 voices, and was last updated 3 months ago ago by Jack Richardson

Tarek Hamdy

Participant

September 16, 2024 at 13:51

i have ajax error also the patcher is not apply the patcher in keeps appear every time i do it

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#414553 Copied Theme version: 9.4.1

5 Answers

Rose Tyler

Support staff

September 16, 2024 at 14:41

Hello, Tarek Hamdy,

Thank you for reaching out to us.

1/ We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

2/ If this doesn’t help, provide temporary wp-admin and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#414559 Copied

Tarek Hamdy

Participant

September 16, 2024 at 19:16

login Data in the private content area

Please contact administrator
for this information.

#414595 Copied

Jack Richardson

Support staff

September 17, 2024 at 07:33

Dear @Tarek Hamdy,

We are pleased to inform you that we have successfully installed all patches without any issues. We kindly request that you verify the updates at your earliest convenience.

Should you have any further inquiries or require additional assistance, please do not hesitate to submit them on our support forum. Our team is here to assist you with any issues you may encounter.

Best Regards,
Jack Richardson
The 8Theme Team

#414660 Copied

Tarek Hamdy

Participant

September 17, 2024 at 11:51

but why the patches is still shown in the patcher also what about the ajax error is it solved now

also the console is now showing this when i open any product
query-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 3.4.1
VM397:1 mailchimp ready
frontend-tracks.js:1

POST https://homebloommarket.com/product/halloween-pet-costume-pet-dog-cat-funny-clothes-adjustable-dog-cat-cosplay-costume-scary-costume-party-gatherings/null 404 (Not Found)
n @ frontend-tracks.js:1
(anonymous) @ frontend-tracks.js:1
(anonymous) @ frontend-tracks.js:1
(anonymous) @ frontend-tracks.js:1
VM398:2 Uncaught (in promise) SyntaxError: Unexpected token ‘<', "

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support staff only.

#414715 Copied

Jack Richardson

Support staff

September 17, 2024 at 13:22

Dear @Tarek Hamdy,

We hope this message finds you well. We would like to inform you that the error displayed in your console is associated with the WooCommerce Payments plugin. You can view the error here: https://prnt.sc/IYn28VjBOHWi. We kindly request that you reach out to the support team of the WooCommerce Payments plugin for further assistance regarding this issue.

Regarding the recurring patch notifications, it seems that there is an automatic clearing of the WP transient ‘transient_update_themes’ in your system, where data about our activated patches is stored. Please rest assured that even if the transient cache is cleared, the patches you have applied remain effective. The notifications you see are due to the removal of data indicating which patches have been activated, and can be safely disregarded if the patches have already been applied.

We recommend reviewing the following article which provides a detailed explanation and potential solutions: https://www.8theme.com/topic/patcher-shows-updates-available-even-after-i-applied-them-a-hour-ago/#post-360369.

Thank you for your attention to these matters. Should you have any further questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#414742 Copied
Tagged: ajax error solutions, best selling themes, patcher application error, patcher issues, resolve ajax error, troubleshooting woocommerce, woocommerce themes
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