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I have an issue with shop page when i go to page 50 i have this error “There has been a critical

This topic has 6 replies, 2 voices, and was last updated 3 days, 6 hours ago ago by Rose Tyler

Lokman

Participant

September 16, 2024 at 18:09

i have an issue with shop page when i go to page 50 i have this error “There has been a critical error on this website.” Please help me

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#414590 Copied Theme version: 9.4.1

5 Answers

Rose Tyler

Support staff

September 17, 2024 at 07:33

Hello, Lokman,

Thank you for reaching out to us.

Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Provide us with FTP access, and we will check the problem more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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Lokman

Participant

September 17, 2024 at 08:39

i wrote a user name and password on Private content area

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Rose Tyler

Support staff

September 17, 2024 at 09:10

Hello, Lokman,

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will create access for you.

Best Regards,
8Theme’s Team

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Lokman

Participant

September 17, 2024 at 11:33

i use Hosdtinger how can i do this ?

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Rose Tyler

Support staff

September 17, 2024 at 12:13

Hello, Lokman,

Please read the documentation of Hosdtinger and contact their support. For example – https://support.hostinger.com/en/articles/4480505-how-to-connect-to-your-account-using-ftp https://www.hostinger.com/tutorials/how-to-create-ftp-accounts

FTP credentials for us should be provided in the following format:
– Hostname:
– User:
– Password:
– Protocol:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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Tagged: page 50 error solution, shop page issue, troubleshoot woocommerce issues, woocommerce critical error, woocommerce error fix, wordpress themes problem
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