I have been facing this issue on mobile - by Deep

This topic has 2 replies, 2 voices, and was last updated 7 months, 4 weeks ago ago by Rose Tyler

  • Avatar: Deep
    Deep
    Participant
    March 21, 2024 at 06:25

    Sometimes in mobile, when the page is loaded, such menus appear. Why is this happening here? Please tell me. When I clean the cache memory, it does not appear, then after some time it starts appearing again.

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 08:20

    Hello, Deep,

    We suggest that you turn off the Mobile Content Optimization option in (XStore > Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

    We trust this will resolve your issue. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Yours sincerely,
    The 8Themes Team

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