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I have customized the header, but when i preview the change, there are no update

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

lawrep

Participant

October 24, 2024 at 00:14

Hi Team,

Please assist on the 2 questions:

1. I have customized the header, but when i preview the change, there are no update
2. Please advise how to get rid of the baby chair (Gif) on the front page

Thank you!

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#420221 Copied Theme version: 9.4.2

1 Answer

Tony Rodriguez

Support staff

October 24, 2024 at 06:54

Hello, @lawrep,

Thank you for contacting us and for using XStore.

1/ Upon reviewing your website, we did not encounter any issues, and the header appears to be displaying correctly. It seems that the issue may be related to your browser’s cache. We kindly recommend clearing your browser cache and checking the website again.

2/ To address the issue you are experiencing, kindly follow these steps:
1. Navigate to XStore Builders.
2. Select ‘Footer Builder’.
3. Click on ‘Edit Footer Template’.
4. Proceed to ‘Edit Image’.
5. Remove the image and ensure to update the changes.

For your reference, we have included relevant images in the private content area of our website.

We trust this will resolve your concerns. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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for this information.

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