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I have installed amp plugin and setup but it does not work

This topic has 10 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Ashraf

Participant

May 31, 2023 at 06:11

I have installed amp plugin and setup but it does not work. Please help to use amp plugin properly

#358232 Copied Theme version: 9.1.6 WooCommerce version: 7.7.1

9 Answers

Tony Rodriguez

Support staff

May 31, 2023 at 06:22

Hello, Ashraf,

Thank you so much for purchasing our theme and contacting our support center.

If you would like to use XStore AMP Plugin, please refer to our theme documentation for instructions. https://www.8theme.com/documentation/xstore/search?query=amp

We hope this helps.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme Team.

#358234 Copied

Ashraf

Participant

May 31, 2023 at 07:04

I have seen the documentation and set up everything, but it doesn’t work. Please check.

#358241 Copied

Tony Rodriguez

Support staff

May 31, 2023 at 08:19

Hello, Ashraf,

We have conducted a check of your website on a personal mobile device and have confirmed that it is functioning properly in AMP mode. The AMP plugin appears to be working correctly. We recommend that you clear your mobile browser cache and check again.

We have also recorded a video for your reference. Please watch it in its entirety. https://www.veed.io/view/050137e4-94ee-44b7-9673-653010d26a80?sharingWidget=true&panel=share

Best regards,
8Theme’s Team

#358253 Copied

Ashraf

Participant

May 31, 2023 at 18:23

The Amp plugin has created a lot of issues. So many options do not work. There is no option to fix problems. How can I solve amp issues? The shipping option doesn’t work, the shop page category does not work, and Pages and posts are not showing correctly. and have also other issues.

#358322 Copied

Rose Tyler

Support staff

June 1, 2023 at 07:29

Dear Ashraf,

Thank you for your response.

“The Amp plugin has created a lot of issues.” – please describe every issue that you find in more detail with screenshots one by one.

You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

“So many options do not work.” – please let us know what exactly option with examples.

“There is no option to fix problems.” – we are here on the support forum to help you.

“The shipping option doesn’t work” – please provide screenshots or a video for a better understanding.

“the shop page category does not work” – What do you mean by this? Please describe in more detail or record a video of the problem and your actions, upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

“and Pages and posts are not showing correctly” – because AMP uses minimal code for quick loading, it can’t include all the elements on a fully functioning webpage, such as certain widgets, embedded content, or pages created using page builders (Elementor/WPBakery). This means that a webpage viewed with AMP looks like a mobile application to facilitate the user experience and doesn’t look exactly the same as how the original page would appear on a desktop or laptop.

Also, provide us with temporary wp-admin access, so we can check your settings.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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for this information.

#358345 Copied

Ashraf

Participant

June 1, 2023 at 14:14

There are huge issues; I have sent some of them. please check it out
https://we.tl/t-Od09k1vEp0

When I allow to use the non-amp version and browse the non-amp version on mobile, photos are not showing there. I have provided admin access; please check the non-amp mobile version of the website. I won’t keep them as possible. Thanks

Please contact administrator
for this information.

#358383 Copied

Rose Tyler

Support staff

June 1, 2023 at 14:58

Dear Ashraf,

Thank you for your response.

Please check the content of the Private Content area.

Best Regards,
8Theme Team.

Please contact administrator
for this information.

#358388 Copied

Ashraf

Participant

June 1, 2023 at 18:13

I understand. Have anyway to increase page speed without amp? I will request you to check speed optimization. If possible please check speed issues and try to increase page speed. Thanks a lot

#358397 Copied

Rose Tyler

Support staff

June 2, 2023 at 10:01

Dear Ashraf,

Thank you for your response.

We have conducted a Google PageSpeed Insights analysis of your website, and the results can be found in the Private Content area.

Google Pagespeed always scores with 20-50 points mobile performance for 99% of websites built with WordPress.
The performance is not bad, but there is still room for improvement.
We suggest that you follow the instructions provided by Google PageSpeed Insights, as shown in this screenshot: https://prnt.sc/jqVHREqQYXc6

Additionally, please refer to our theme documentation for instructions on how to speed up your website: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ & https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

We hope this information is helpful.

Best Regards,
8Theme Team.

Please contact administrator
for this information.

#358433 Copied
Tagged: amp plugin, best selling themes, setup, troubleshooting, woocommerce
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