I have installed WPC Frequently Bought Together for WooCommerce, but i can’t able to add products

This topic has 13 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Luca Rossi

  • Avatar: Festigift
    Festigift
    Participant
    July 1, 2024 at 12:14

    I have installed WPC Frequently Bought Together for WooCommerce, but i can’t able to add bought together products on cart and it is not showing on cart

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Festigift
    Festigift
    Participant
    July 1, 2024 at 12:42

    New link of the product kindly check and revert

    Please contact administrator
    for this information.
    Avatar: Festigift
    Festigift
    Participant
    July 1, 2024 at 13:00

    is there any update?
    will plugin compatible with x store theme

    Avatar: Festigift
    Festigift
    Participant
    July 1, 2024 at 13:12

    no one revert yet

    Avatar: Justin
    Luca Rossi
    Support staff
    July 1, 2024 at 13:42

    Dear @Festigift,

    We hope this message finds you well. We are writing to inform you of a necessary adjustment to ensure the optimal functionality of the WPC Frequently Bought Together for WooCommerce plugin on your website.

    Please disable the Ajax Add To Cart feature by following the instructions provided in this screenshot: [https://prnt.sc/ltgLEQe10fCd](https://prnt.sc/ltgLEQe10fCd). We have identified that the Ajax Add To Cart setting is currently incompatible with any custom fields on the single product page.

    We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. Should you require any further assistance, please do not hesitate to contact us.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: Festigift
    Festigift
    Participant
    July 1, 2024 at 14:16

    that feature is already disabled

    Avatar: Justin
    Luca Rossi
    Support staff
    July 1, 2024 at 14:34

    Hi @Festigift,

    We’ve disabled that feature for you. Did you try again to confirm the WPC Frequently Bought Together: Add To Cart work?

    Thank you!

    Avatar: Festigift
    Festigift
    Participant
    July 2, 2024 at 07:04

    Thanks it’s working ,
    and i have question

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 2, 2024 at 08:14

    Hi @Festigift,

    We’re able to change the quantity directly, please check the video: https://www.awesomescreenshot.com/video/29160624?key=f41a71d106c5e4b79e04060fa882b215.

    Please note that any issues related to the 3rd party plugins must be directed to plugin’s author. They fall out of scope our support standard.

    Thank you for understanding!

    Best regards,
    The 8Theme Team

    Avatar: Festigift
    Festigift
    Participant
    July 2, 2024 at 08:18

    I am not talking about external plugin i want

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 2, 2024 at 10:32

    Hi @Festigift,

    We’re still not clear on your questions. Could you please provide us with some screenshots or videos?

    Thank you!

    Avatar: Festigift
    Festigift
    Participant
    July 2, 2024 at 10:50

    wpc frequentlt bought together plugin i have installed for getting functionality to change the quantity of frequently bough together products in the product page only,
    but by default the theme which provide frequently bought together dont have that functionality, so i want that functionality in theme default frequenlty bought togehter

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    July 2, 2024 at 11:06

    Hi @Festigift,

    Unfortunately, we do not have the options you are seeking at this time.
    We would recommend you submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

    Best Regards,
    8Theme’s Team

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