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I have several issues with the theme. XStore

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 5 days ago ago by Rose Tyler

Muhammmed Hamed

Participant

August 30, 2024 at 01:02

Hello, I have several problems with your theme.

The first problem is that the variation swatches do not appear in the single product.

The second problem is translation. There are many words that cannot be translated.
I use loco translate to translate into Arabic

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3 Answers

Rose Tyler

Support staff

August 30, 2024 at 06:07

Hello, Muhammmed Hamed,

Thank you for reaching out to us with your concerns regarding our theme. We are here to assist you and ensure that your experience with our product is smooth and satisfactory.

Regarding the issue with the variation swatches not appearing on the single product page, this could be due to several reasons such as conflicts with other plugins or incorrect theme settings. To help us diagnose and resolve this issue effectively, could you please provide us with the following information:
– product URL and temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

We will be able to check the Loco Translate settings once you provide us with temporary access.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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Muhammmed Hamed

Participant

August 31, 2024 at 00:01

I sent you all the information

Please contact administrator
for this information.

#412450 Copied

Rose Tyler

Support staff

September 1, 2024 at 08:22

Hello, Muhammmed Hamed,

We appreciate your prompt response.

1/ “The first problem is that the variation swatches do not appear in the single product.” – please provide URL of product with this problem.

2/ Please provide screenshots of untranslated strings.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#412547 Copied
Tagged: best selling woocommerce themes, fixing xstore woocommerce issues, resolve xstore theme difficulties, troubleshooting xstore theme, woocommerce xstore problems, xstore theme issues, xstore woocommerce theme help
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