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I HAVE THIS ERROR, HOW CAN I FIX THIS??????

This topic has 4 replies, 2 voices, and was last updated 1 weeks ago ago by Rose Tyler

nedimzidane

Participant

November 7, 2024 at 14:54

WHEN I,M TRYING TO UPDATE XSTORE CORE

Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

#422407 Copied Theme version: 9.4.2

3 Answers

Rose Tyler

Support staff

November 7, 2024 at 15:32

Hello, Nedimzidane,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/documentation/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/

Additionally, update the theme first and only after that the code plugin.

Best Regards,
8Theme’s Team

#422408 Copied

nedimzidane

Participant

November 15, 2024 at 10:11

Hi, i do tis but still not woking

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#423559 Copied

Rose Tyler

Support staff

November 15, 2024 at 10:32

Hello, Nedimzidane,

Theme can be manually updated in the next way: download XStore – Installable Archive from this page https://www.8theme.com/downloads , go to Appearance > Themes > Add New > Upload archive > Install > Replace with uploaded, and the theme will be updated.

Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now > click on “Replace current with uploaded” and the plugin will be updated on your site.

Best Regards,
8Theme’s Team

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