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I have to double tap on Iphone to click add to cart button.

This topic has 2 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Tony Rodriguez

devprof

Participant

December 3, 2023 at 12:49

I have to double tap on Iphone to click add to cart button.

Please, contact administrator
for this information.

#375513 Copied Theme version: 9.2.4 WooCommerce version: 6.4.1

1 Answer

Tony Rodriguez

Support staff

December 4, 2023 at 09:41

Hello, @devprof,

Thank you for reaching out to us.

We kindly request that you verify whether you are operating the most recent version of our theme and the core plugin. If not, we urge you to update both to the latest versions and then reassess the situation.

For your convenience, you can review the theme’s update history at the following link:
https://xstore.8theme.com/update-history/

Guidance on updating the theme is available here:
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Instructions for updating the plugin can be found at:
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Should the issue persist after updating, we recommend deactivating all non-bundled third-party plugins, which you can identify here:
https://www.8theme.com/documentation/xstore/plugins/included-plugins/

Additionally, please clear your browser’s cache before re-evaluating the issue. It is possible that one of the additional plugins is causing the problem.

If the problem remains unresolved, we would appreciate it if you could provide us with your site’s WP Admin URL and credentials, as well as the FTP login details. Please submit this information in the private content area of this topic, enabling us to investigate the matter further and assist you accordingly.

We look forward to your response and are here to support you every step of the way.

Best Regards,
The 8Theme Team

#375564 Copied
Tagged: double tap add to cart, enhance woocommerce iphone experience, fix double tap woocommerce, iphone woocommerce theme issues, optimize iphone cart button, resolve iphone woocommerce glitches, wordpress woocommerce iphone problem
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