I install the demo but footer is mising - by syed

This topic has 40 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: syed
    syed
    Participant
    February 7, 2022 at 12:08

    please check the issue

    39 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 7, 2022 at 13:52

    Hello,

    Thanks for contacting us.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: syed
    syed
    Participant
    February 7, 2022 at 15:05

    okay i am sending you . one more question how can activate on satging site because its first time for me using your theme so i will practice there and implement here please guide me process

    Avatar: syed
    syed
    Participant
    February 7, 2022 at 15:12

    i am facing two major issue one is footer + woo-commerce product backend is lot of space between product it looks damaged

    Please contact administrator
    for this information.
    Avatar: syed
    syed
    Participant
    February 7, 2022 at 15:15

    Question related to sale booster
    i want to show location of Australia only how can i do that becise it show random locations

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2022 at 19:32

    Hello,

    1) Add the footer static block to footer widgets https://prnt.sc/26qaztx
    2) I don’t see a lot of space between products in the cart https://prnt.sc/26qb0u0 Could you provide screenshot of the problem for better understanding?
    3) You can manage locations from XStore > Sale Booster > Fake Sale Popup > https://prnt.sc/26qb1vx

    Regards

    Avatar: syed
    syed
    Participant
    February 8, 2022 at 06:08

    please send jpg or png printshot don’t work here in my country.
    i was talking about backend space let me send you a screenshot
    dashboard > Products> All Products (now check view of products )

    Avatar: syed
    syed
    Participant
    February 8, 2022 at 06:09

    i know i can manage location from there just tell me how i can achieve my goal only want to show Australia country

    Avatar: syed
    syed
    Participant
    February 8, 2022 at 06:16

    i saw screenshot thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2022 at 08:22

    Hello,

    Is there anything else we can help you with?

    Regards

    Avatar: syed
    syed
    Participant
    February 9, 2022 at 17:42

    there is another issue i am facing i want to show more filters on side of the shop but could not able to find where i can add like price filter hot product etc like on demo please guide me

    Avatar: syed
    syed
    Participant
    February 9, 2022 at 17:43

    another part where i need help. i want to change whole website color yellow to another how can i do that

    Avatar: syed
    syed
    Participant
    February 9, 2022 at 18:13

    when I open the shop page on the mobile header look damaged today again i am sharing screenshot
    URL: https://we.tl/t-ipRwOnh0f0
    to access screenshort

    Avatar: syed
    syed
    Participant
    February 9, 2022 at 18:14

    please check once all the pages header footer on mobile view its damaged

    Avatar: syed
    syed
    Participant
    February 9, 2022 at 18:19

    yesterday i check mobile menu was same like demo double menu but today it look different

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 19:02

    Hello,

    Please, don’t ask different questions on the same topic to avoid misunderstanding. Create the separate request for every additional question.

    1)

    want to show more filters on side of the shop but could not able to find where i can add like price filter hot product etc like on demo please guide me

    If you want to add more widgets to shop sidebar go to Appearance > Widgets > add the necessary widgets to the Shop sidebar widget area.
    2)

    I want to change the whole website color from yellow to another how can I do that

    Header colors you can change from Theme Options > Header builder > edit the header bg color and cart/wishlist q-ty bg color. To change the yellow color of the price, some borders go to child theme style.css and change the –et_active-color variable.
    To change the yellow colors of the buttons on the home page edit the page content and manage the buttons elements.

    3)

    when I open the shop page on the mobile header look damaged today again

    I suppose it’s because you enabled the cache plugin. Keep mobile cache option enabled if you use cache plugin https://prnt.sc/26sbbk9

    Regards

    Avatar: syed
    syed
    Participant
    February 10, 2022 at 07:09

    I fix the shop filter thanks. about color changing still working on it
    can you please send a screenshot in another medium I cant see
    i am trying to change backgrounds of section bottom of the slider but i am not able to see where i can replace it can you guide me

    Avatar: syed
    syed
    Participant
    February 10, 2022 at 07:15

    i figure out with help of navigator thanks in advance <3

    Avatar: syed
    syed
    Participant
    February 10, 2022 at 07:59

    can you please Guide me about 2 things
    how can I use this theme on the staging site for testing purposes?
    can I use another demo section in this demo? if yes? how can I do that?

    Avatar: syed
    syed
    Participant
    February 11, 2022 at 06:12

    I read the documentation can you guide me how i can add more section in AMP home version

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2022 at 16:13

    Hello,

    Please, create separate topics for the new questions because you messages a lot and I don’t understand what issues were resolved and which one still needs my attention. Could you create new topics?

    Here is screenshot for the mobile issue https://gyazo.com/5398d4d566a1af8310d4e767945507ef

    You can use Duplicator plugin to create staging site (copy of the existing site). You can test theme updates on the staging site or test elements there.

    can I use another demo section in this demo? if yes? how can I do that?

    Do you mean that you want to import another demo content on the existing site? Or do you just want to add section to the home page from another demo or from XStore Studio? Explain in more detail in a separate topic, please.

    All the available sections you can find in the Home Page settings of the AMP section https://prnt.sc/26ttpf3 We don’t have additional sections for that.

    Regards

    Avatar: syed
    syed
    Participant
    February 11, 2022 at 16:27

    I am sorry for that let solve the issue one by one
    1. mobile footer is damaged on mobile devices
    2. on AMP mode sometimes it shows non-AMP on some pages.
    3.i want buying process fast like less click (how can i do that please guide me )

    Avatar: syed
    syed
    Participant
    February 11, 2022 at 16:30

    4. I was updating PNG on the revolution slider it shows on the dashboard but on frontend, it does not appear can you please check why (Revolution slider Home page (Section 1))

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 12, 2022 at 17:26

    Hello,

    Thank you for the numeration issues but if you have any other questions that are not related to the previous one then create a new topic, please. Or we’ll have to create it for you.

    1) Check the footer now, please.
    2) XStore AMP allows to adjust the Home page elements, supports WooCommerce pages, Blog and posts (because pages/posts come with simple styles and texts), pages created by Elementor/WPBakery displayed in non-AMP version.
    3) You can enable Buy Now Button on the single product page (Theme Options > WooCommerce > Single product > Buy Now Button) https://prnt.sc/26ui71w that allows redirecting users to the checkout page.
    4) Control alignment of your layers https://prnt.sc/26ui9is Sometimes you may set settings that will show your layer out of the visible area. Read more about that option in the Revolution plugin docs.

    Regards

    Avatar: syed
    syed
    Participant
    February 13, 2022 at 15:00

    I am extremely sorry I did not know how this support worked I just bought the theme the first time. I will try to follow your ways. mostly I am not able to see screenshots is there another way to show me

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2022 at 16:42

    Hello,

    3/ Check this screenshot – https://ibb.co/jks8W9v
    4/ https://ibb.co/X4kVLNN

    Regards

    Avatar: syed
    syed
    Participant
    February 14, 2022 at 06:09

    can you please fix slider issue i tried but its not showing

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2022 at 08:58

    Hello,

    It looks like you have sorted out – https://prnt.sc/26vgiwi Isn’t it? Clear cache of the browser and check one more time.

    Regards

    Avatar: syed
    syed
    Participant
    February 14, 2022 at 14:49

    https://we.tl/t-zzpPaKEBQ6
    please check on backend its showing in preview its shows bottle but on home it does not show bottle

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2022 at 15:52

    Here is a screenshot from my previous reply – https://ibb.co/KF3VYZV For me the bottle is visible on the frontend and backend of your site. So, have you cleared cache? What browser do you use? What screen size? Try to check from another device.

    Regards

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