This topic has 40 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler
please check the issue
Hello,
Thanks for contacting us.
Provide temporary wp-admin access, so we can take a closer look.
Regards
okay i am sending you . one more question how can activate on satging site because its first time for me using your theme so i will practice there and implement here please guide me process
i am facing two major issue one is footer + woo-commerce product backend is lot of space between product it looks damaged
Question related to sale booster
i want to show location of Australia only how can i do that becise it show random locations
Hello,
1) Add the footer static block to footer widgets https://prnt.sc/26qaztx
2) I don’t see a lot of space between products in the cart https://prnt.sc/26qb0u0 Could you provide screenshot of the problem for better understanding?
3) You can manage locations from XStore > Sale Booster > Fake Sale Popup > https://prnt.sc/26qb1vx
Regards
please send jpg or png printshot don’t work here in my country.
i was talking about backend space let me send you a screenshot
dashboard > Products> All Products (now check view of products )
i know i can manage location from there just tell me how i can achieve my goal only want to show Australia country
i saw screenshot thank you
Hello,
Is there anything else we can help you with?
Regards
there is another issue i am facing i want to show more filters on side of the shop but could not able to find where i can add like price filter hot product etc like on demo please guide me
another part where i need help. i want to change whole website color yellow to another how can i do that
when I open the shop page on the mobile header look damaged today again i am sharing screenshot
URL: https://we.tl/t-ipRwOnh0f0
to access screenshort
please check once all the pages header footer on mobile view its damaged
yesterday i check mobile menu was same like demo double menu but today it look different
Hello,
Please, don’t ask different questions on the same topic to avoid misunderstanding. Create the separate request for every additional question.
1)
want to show more filters on side of the shop but could not able to find where i can add like price filter hot product etc like on demo please guide me
If you want to add more widgets to shop sidebar go to Appearance > Widgets > add the necessary widgets to the Shop sidebar widget area.
2)
I want to change the whole website color from yellow to another how can I do that
Header colors you can change from Theme Options > Header builder > edit the header bg color and cart/wishlist q-ty bg color. To change the yellow color of the price, some borders go to child theme style.css and change the –et_active-color variable.
To change the yellow colors of the buttons on the home page edit the page content and manage the buttons elements.
3)
when I open the shop page on the mobile header look damaged today again
I suppose it’s because you enabled the cache plugin. Keep mobile cache option enabled if you use cache plugin https://prnt.sc/26sbbk9
Regards
I fix the shop filter thanks. about color changing still working on it
can you please send a screenshot in another medium I cant see
i am trying to change backgrounds of section bottom of the slider but i am not able to see where i can replace it can you guide me
i figure out with help of navigator thanks in advance <3
can you please Guide me about 2 things
how can I use this theme on the staging site for testing purposes?
can I use another demo section in this demo? if yes? how can I do that?
I read the documentation can you guide me how i can add more section in AMP home version
Hello,
Please, create separate topics for the new questions because you messages a lot and I don’t understand what issues were resolved and which one still needs my attention. Could you create new topics?
Here is screenshot for the mobile issue https://gyazo.com/5398d4d566a1af8310d4e767945507ef
You can use Duplicator plugin to create staging site (copy of the existing site). You can test theme updates on the staging site or test elements there.
can I use another demo section in this demo? if yes? how can I do that?
Do you mean that you want to import another demo content on the existing site? Or do you just want to add section to the home page from another demo or from XStore Studio? Explain in more detail in a separate topic, please.
All the available sections you can find in the Home Page settings of the AMP section https://prnt.sc/26ttpf3 We don’t have additional sections for that.
Regards
I am sorry for that let solve the issue one by one
1. mobile footer is damaged on mobile devices
2. on AMP mode sometimes it shows non-AMP on some pages.
3.i want buying process fast like less click (how can i do that please guide me )
4. I was updating PNG on the revolution slider it shows on the dashboard but on frontend, it does not appear can you please check why (Revolution slider Home page (Section 1))
Hello,
Thank you for the numeration issues but if you have any other questions that are not related to the previous one then create a new topic, please. Or we’ll have to create it for you.
1) Check the footer now, please.
2) XStore AMP allows to adjust the Home page elements, supports WooCommerce pages, Blog and posts (because pages/posts come with simple styles and texts), pages created by Elementor/WPBakery displayed in non-AMP version.
3) You can enable Buy Now Button on the single product page (Theme Options > WooCommerce > Single product > Buy Now Button) https://prnt.sc/26ui71w that allows redirecting users to the checkout page.
4) Control alignment of your layers https://prnt.sc/26ui9is Sometimes you may set settings that will show your layer out of the visible area. Read more about that option in the Revolution plugin docs.
Regards
I am extremely sorry I did not know how this support worked I just bought the theme the first time. I will try to follow your ways. mostly I am not able to see screenshots is there another way to show me
can you please fix slider issue i tried but its not showing
Hello,
It looks like you have sorted out – https://prnt.sc/26vgiwi Isn’t it? Clear cache of the browser and check one more time.
Regards
https://we.tl/t-zzpPaKEBQ6
please check on backend its showing in preview its shows bottle but on home it does not show bottle
Here is a screenshot from my previous reply – https://ibb.co/KF3VYZV For me the bottle is visible on the frontend and backend of your site. So, have you cleared cache? What browser do you use? What screen size? Try to check from another device.
Regards
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