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I installed the theme now and it doesn’t show gallery

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

culkman

Participant

May 11, 2023 at 20:40

I have the same issue as https://www.8theme.com/topic/the-first-image-in-the-products-gallery-is-not-showing/#post-356221

I don’t use any cache plug-in.

Please, contact administrator
for this information.

#356412 Copied Theme version: 9.1.4.0.0.1 WooCommerce version: 7.7.0

1 Answer

Tony Rodriguez

Support staff

May 12, 2023 at 06:33

Hello @culkman,

We have noticed that you are using the default WP Bakery “Post Masonry Grid” element to fetch the theme Custom Post Type “portfolio” as a data source. While this element is able to pick up the content, it does not fetch all the Custom Post Type data such as the featured image, taxonomy, etc. For this purpose, we have our own pre-built element named “Portfolio”.

We have set up the Portfolio element just under the Post Masonry Grid and it is working perfectly fine on your site. Therefore, we suggest that you use the Portfolio element instead of the Post Masonry Grid and configure it according to your requirements.

Please refer to the attached screenshots for further information.

https://postimg.cc/yWcqLKrj
https://postimg.cc/YvyypDsj

Best Regards,
8Theme’s Team

#356429 Copied
Tagged: gallery, installation, show, templates, theme, woocommerce, wordpress
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