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I just updated to 9.0.4 and the whole site is just messed up

This topic has 6 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

nebcreative

Participant

February 15, 2023 at 22:46

https://kineticmotorworks.com The home page is just a mess, note slider showing the slider header area down is narrow and just totally off…I am unsure what to do at this point.

thanks
nate

Please, contact administrator
for this information.

#347082 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0

5 Answers

Tony Rodriguez

Support staff

February 16, 2023 at 05:45

Hello @nebcreative,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the resolution. We have deactivated the Autoptimize plugin, which has resolved the issue. For your reference, please see the attached image: https://postimg.cc/75Z5D0Fz

Best regards,
8Theme’s Team

#347094 Copied

nebcreative

Participant

February 16, 2023 at 07:03

thank you, so what plugin is it exactly? IS it one that comes with the theme? I have several companies i have built site with the theme and want to make sure i am paying attention…

thank you
nate

#347100 Copied

Tony Rodriguez

Support staff

February 16, 2023 at 08:47

Hello @nebcreative,

The Autoptimize plugin generated the issue on your site and it is a third-party plugin and is not included with the theme. We suggest that you do not use it or contact plugin support for further assistance.

Our list of compatible plugins can be found here: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Best Regards,
8Theme’s Team

#347115 Copied

nebcreative

Participant

February 17, 2023 at 04:49

ok thank youfor the details I will make sure that plugin does not get used with any sites and stick with w3 totalcache

thanks
again

Nate

#347239 Copied

Tony Rodriguez

Support staff

February 17, 2023 at 05:38

Hello, @nebcreative,

Thank you for reaching out to us. We appreciate your understanding and are delighted to be of assistance.

Have a wonderful day!

Best Regards,
8Theme’s Team

#347241 Copied
Tagged: 9.0.4, messed up, themes, update, woocommerce, wordpress
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I just updated to 9.0.4 and the whole site is just messed up

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