I just updated to 9.0.4 and the whole site is just messed up

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

  • Avatar: nebcreative
    nebcreative
    Participant
    February 15, 2023 at 22:46

    https://kineticmotorworks.com The home page is just a mess, note slider showing the slider header area down is narrow and just totally off…I am unsure what to do at this point.

    thanks
    nate

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 16, 2023 at 05:45

    Hello @nebcreative,

    We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm the resolution. We have deactivated the Autoptimize plugin, which has resolved the issue. For your reference, please see the attached image: https://postimg.cc/75Z5D0Fz

    Best regards,
    8Theme’s Team

    Avatar: nebcreative
    nebcreative
    Participant
    February 16, 2023 at 07:03

    thank you, so what plugin is it exactly? IS it one that comes with the theme? I have several companies i have built site with the theme and want to make sure i am paying attention…

    thank you
    nate

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 16, 2023 at 08:47

    Hello @nebcreative,

    The Autoptimize plugin generated the issue on your site and it is a third-party plugin and is not included with the theme. We suggest that you do not use it or contact plugin support for further assistance.

    Our list of compatible plugins can be found here: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Best Regards,
    8Theme’s Team

    Avatar: nebcreative
    nebcreative
    Participant
    February 17, 2023 at 04:49

    ok thank youfor the details I will make sure that plugin does not get used with any sites and stick with w3 totalcache

    thanks
    again

    Nate

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 17, 2023 at 05:38

    Hello, @nebcreative,

    Thank you for reaching out to us. We appreciate your understanding and are delighted to be of assistance.

    Have a wonderful day!

    Best Regards,
    8Theme’s Team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘I just updated to 9.0.4 and the whole site is just messed up’' has been successfully resolved, and the topic is now closed for further responses

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