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I migrate my website to another hosting - by devprof

This topic has 4 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

devprof

Participant

January 9, 2024 at 22:31

i migrate my website to another host
but my website don’t visible

Please, contact administrator
for this information.

#379394 Copied Theme version: 9.2.5 WooCommerce version: 8.5.0

3 Answers

Rose Tyler

Support staff

January 10, 2024 at 10:34

Hello, Devprof,

Thank you for getting in touch with us.

In order to proceed with the troubleshooting process, we kindly request that you downgrade your PHP version to 8.1. Once this has been completed, we would greatly appreciate it if you could inform us of the outcome.

Best Regards,
8Theme’s Team

#379459 Copied

devprof

Participant

January 10, 2024 at 21:35

i downgrade to 8.1 but no changes, same problem

#379549 Copied

Rose Tyler

Support staff

January 11, 2024 at 06:41

Hello, Devprof,

We appreciate your prompt response.

It appears there may have been an issue with the migration process. We highly recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are well-equipped to handle such matters. Please note that site migration issues are generally outside the scope of theme-related support, hence our inability to provide detailed guidance in this context.
We trust your hosting provider will be able to resolve the situation promptly.

What else you can try till get an answer from the hosting provider:
– enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed;
– disable 3rd party plugins;
– reupload the latest archives of the theme and Core plugin.

Best Regards,
8Theme’s Team

#379556 Copied
Tagged: best selling woocommerce hosting, hosting migration woocommerce bestsellers, switch hosting woocommerce themes, website transfer woocommerce themes, woocommerce themes migration
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