I mobile version I some produts slider I can see 2 products

This topic has 6 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: Jennifer
    Jennifer
    Participant
    September 25, 2023 at 09:42

    Hello,

    I the mobile version on products slider I can see 2 products and in mine I only see one products who can I change that?

    https://ibb.co/SK13R86
    https://ibb.co/dLVjgJk

    Thank you very much

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2023 at 10:56

    Hello, Jennifer,

    Thank you for contacting us and for using XStore.

    Could you provide URL of your page from the screenshot and temporary wp-admin access? We need to check your settings.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: Jennifer
    Jennifer
    Participant
    September 25, 2023 at 19:23

    Hello ,

    I don´t think you understand my question .

    https://www.canva.com/design/DAFvepY6Yro/pavUR6X_iYtjHqXViX1O1A/view?utm_content=DAFvepY6Yro&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink

    Please check this , I want to display 2 products like to image 2.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 26, 2023 at 06:24

    Hello, @Jennifer,

    If you are interested in displaying two products on your mobile device, kindly follow these steps:

    1. Open the page you wish to edit with Elementor.
    2. Navigate to the ‘Edit Products’ element.
    3. Proceed to ‘Content’.
    4. From there, go to ‘Slider’.
    5. Select ‘Mobile Portrait’.
    6. Under ‘Slider Item’, select ‘2’.
    7. Finally, update your changes.

    Please refer to the attached image for a visual guide.
    https://imgur.com/bTERLH7

    We trust that this will resolve your issue.

    Best Regards,
    Team 8Theme

    Avatar: Jennifer
    Jennifer
    Participant
    September 27, 2023 at 08:42

    Perfect its that!

    Thank you very much !

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 27, 2023 at 08:43

    Hello, @Jennifer,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a wonderful day.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team

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