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I need help setting up Woocommerce emails

This topic has 2 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

cindyloo

Participant

April 12, 2024 at 18:25

I’ve had my site up and running since November and am unable to get the WooCommerce purchase emails to send. I’ve tried to configure email in XStore, WooCommerce, Google Workspace, uploaded WP mail logging, and have an email function with my server. I still haven’t figured it out. I’d be happy to pay a fee for the help. Let me know.

Please, contact administrator
for this information.

#391479 Copied Theme version: 5.3.6

1 Answer

Tony Rodriguez

Support staff

April 13, 2024 at 07:18

Hello, @cindyloo,

Thank you for contacting us and for using XStore.

1/ Can you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only?

We kindly recommend that you take a complete backup of your site before proceeding.

2/ The behavior you are experiencing may not be related to our theme. In this case, we recommend reaching out to WooCommerce support for further assistance in this matter – https://wordpress.org/support/plugin/woocommerce/

We hope this helps.

Best Regards,
8Theme’s Team

#391538 Copied
Tagged: custom woocommerce emails, woocommerce email configuration, woocommerce email setup, woocommerce email solutions, woocommerce help, wordpress email assistance, wordpress woocommerce templates
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