Return to previous page

I need help, the xstore theme is very slow and after checking every speed test tool

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 1 days ago ago by Tony Rodriguez

QuietFly

Participant

November 8, 2024 at 19:58

I’m working on a website that I didn’t build, and I’ve spent three days trying to improve its speed. I’ve tested with every tool—GTmetrix, PageSpeed, etc.—but I can’t find the main issue. I’ve already disabled plugins, which gave only a small improvement, but nothing seems to make a real difference.

Could you please take a look and help point me in the right direction?

#422546 Copied Theme version: 9.4.4

1 Answer

Tony Rodriguez

Support staff

November 9, 2024 at 07:23

Hello, @QuietFly,

Thank you for contacting us and for using XStore.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2/ Google Pagespeed (and now GTmetrix) scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems (it will be faster once a cache plugin is activated).

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#422557 Copied
Viewing 2 results - 1 through 2 (of 2 total)