I need to add a video in the additional variations feature.

Hello, @Daniyal,

Thank you for contacting us and for using XStore.

1/Please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

We trust this information will be of assistance to you.

2/ We regret to inform you that our current system does not support the option to add videos to additional variations. Should you require this functionality, we suggest exploring third-party plugins that may better suit your needs. Please be advised that the use of any third-party software is at your own discretion and risk.

We appreciate your understanding and are here to assist with any further inquiries you may have.

Best Regards,
The 8Theme Team

Hello, @Daniyal,

Thank you for your response.

1/ We did not officially test or confirm compatibility with any particular plugin. In such cases, you have the flexibility to try different plugins, but own risk.

2/ A/ Should you desire to activate the feature that enforces the visibility of a product’s stock status on its respective page, we kindly ask you to follow these steps:

1. Go to the “XStore” section.
2. Select “Theme Options.”
3. Proceed to “WooCommerce.”
4. Navigate to “Single Product Builder.”
5. Locate “Add To Cart & Quantity.”
6. Enable the feature by selecting “Turn On.”
7. Ensure to save your changes by clicking “Publish.”

For your convenience, we have provided an image below as a visual guide to assist you through this process. https://imgur.com/sz18U8m

2/ B/ If you require assistance with displaying product variations that are currently out of stock. We are pleased to inform you that such variations can be presented as shown in the following examples:

– https://ibb.co/9hbCWKV
– https://ibb.co/VVmZCkp
– https://ibb.co/zmbgPYR

This display is possible using Xstore variation swatches, provided that the “Hide out of stock products from catalog” option is activated within the WooCommerce > Settings > Products > Inventory section of your dashboard.

For further clarification and support, we suggest viewing our instructional video on variation swatches, which can be found here: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/. We trust you will find this resource to be informative and useful.

Should you have any further inquiries or require additional assistance, please feel free to contact our support team. We are committed to providing you with the support you need.

Warm regards,
The 8Theme Team

Hello, @Daniyal,

Should you prefer to have your website’s logo displayed in place of the default globe icon in Google search results, we kindly suggest utilizing the Yoast SEO plugin to achieve this customization. https://yoast.com/favicons-and-your-online-brand/

We trust this recommendation will be of assistance to you.

Warm regards,
The 8Theme Team

Hello, @Daniyal,

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

To address the problem, we have deactivated the “Upgrade Swiper Library” option located within the Elementor plugin, specifically under Settings > Features.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @Daniyal,

Upon a thorough review of your website, we are pleased to inform you that we have not identified any issues from our end. To assist you further, we have created a video walkthrough which has been uploaded to the private content area for your convenience. We kindly ask that you view this video for a detailed reference.

It appears that the problem you are experiencing may be related to caching. We recommend that you clear your browser’s cache completely and then revisit your website to see if the issue persists. Alternatively, you may wish to access your site using a different browser that has not previously been used to visit your site, to ensure a fresh browsing environment.

We trust that these steps will prove helpful in resolving the matter. Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Dear Daniyal,

We hope this message finds you well.

We are currently addressing the issue with the product gallery on our website. To assist us in resolving this matter, we kindly request that you locate and remove the following custom CSS code from the site:

/* Start custom CSS */
.woocommerce.single-product #content div.product div.images, .woocommerce.single-product div.product div.images, .woocommerce-page.single-product #content div.product div.images, .woocommerce-page.single-product div.product div.images {
    max-width: 60%;
    display: block;
    width: 100% !important;
    float: none !important;
    margin-left: auto;
    margin-right: auto;
}
/* End custom CSS */

Once the code has been removed, please proceed to clear all cache storage to ensure the changes take effect. After completing these steps, kindly verify that the issue has been resolved.

For the cart, it looks good on our end as well: https://prnt.sc/Fp_gdlAWr2UA.

We appreciate your prompt attention to this matter and look forward to your confirmation that the issue has been addressed.

Best regards,
The 8Theme Team