I need to delivery site to client for 2hours..need help

This topic has 18 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Petar
    Petar
    Participant
    June 15, 2024 at 20:50

    i dont know whats happen.. but my website dont work with products, products is here.. but when i click happen 404 code…

    please help me

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    17 Answers
    Avatar: Petar
    Petar
    Participant
    June 15, 2024 at 21:31

    i fix this.. but i change to default “product-category”..
    i need to customize this /product-category/my-product

    need to be prodavnica…

    how i can fix it?

    i have also problem with my header card… its not show buttons…
    i dont know whats happn.. screenshot: https://imgur.com/a/TOjYEJU

    Also i cant edit text on Single products… i dont know whats happen..

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 06:47

    Hello, Petar,

    Thank you for contacting us and for using XStore.

    1/ Product Permalinks settings are independent of the theme, and come from WooCommerce plugin, read more https://woocommerce.com/document/permalinks/#:~:text=The%20permalink%20settings%20for%20WooCommerce,the%20content%20they%20help%20categorize.
    Contact support of WooCommerce to get further assistance – https://wordpress.org/support/plugin/woocommerce/

    2/ We can’t log in to your site – https://prnt.sc/nJdhYmZP_V9h

    Please go to Elementor > Settings > Integration > WooCommerce > Mini Cart Template > Disable. Check Cart buttons after that.

    3/ To assist you more efficiently, please provide us with the correct credentials and a video demonstrating the issue. This will help us understand exactly what actions you are performing, what cannot be edited, and any errors that appear.

    We appreciate your cooperation and look forward to resolving these issues promptly.

    Warm Regards,
    The 8Theme Team

    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 12:14

    you can check now in prviate login details please

    Please contact administrator
    for this information.
    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 12:31

    Please go to Elementor > Settings > Integration > WooCommerce > Mini Cart Template > Disable. Check Cart buttons after that.
    – its alredy disabled.

    Also now its okay i dont know how but buttons are here..

    But now its the problem with fonts.. i dont know from where i can customize this fornts i sent you video.. in xstore theme customizator i try but not apply on fonts..

    here is the video: https://youtu.be/BarhTQev1zA

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 13:41

    Hello Petar,

    We hope this message finds you well. Upon reviewing your website, we are pleased to inform you that the issue appears to have been successfully resolved.

    Should you require any further assistance, please do not hesitate to contact us.

    Warm Regards,
    The 8Theme Team

    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 13:53

    Hey i find new probllem.. agan perma links…
    can you help me with this..

    Becouse on Admin login (myaccountpage work)
    on user customer login (myaccpage dont work)
    See the video (1st is Customer login / 2nd is admin login): https://youtu.be/mi3ANkb4Qj0

    Also can you check my website permalinks.. becouse when i have like this settings in permalink controlpanel https://imgur.com/a/4yQsVpO – Single product page is open… but Category isnt.. like this: https://imgur.com/a/viuKVLW

    But when i setup like this : https://imgur.com/a/AstKHLZ – Single product is 404 – But Category page work… but Single page show same 404 error…

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 14:26

    Hello Petar,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 15:02

    Hello.
    Can you setup me or give me instruction to setup default to work with you theme …

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:34

    Hello Petar,

    We are pleased to inform you that the tasks you requested have been completed and URLs were provided via the private Content area. Your account page, single product page, and product category page are now accessible. Should you find the current URLs unsatisfactory, you have the option to customize them according to the documentation provided. Additionally, you may seek assistance from the WooCommerce plugin support team for further guidance.

    Please note that if you choose to activate a different theme, the permalink settings will continue to function as they currently do. We regret to inform you that we are not the authors of the permalink settings and, therefore, are unable to assist with their customization. We appreciate your understanding in this matter.

    Thank you for your attention, and please do not hesitate to reach out if you have any other questions about our theme settings.

    Warm Regards,
    The 8Theme Team

    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 15:41

    I still cant access to account page.. i dont need aditional settings.. i just want default from you side.. i think you are understand..

    Can you provide me scr of you side,.. you said account page work?

    Also i late with this project 10h..

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 15:59

    Hello Petar,

    My account page – https://anitaobuca.rs/?page_id=8815 https://prnt.sc/3Bur_9f5xDSE

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    Warm Regards,
    The 8Theme Team

    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 16:02

    Yeah now works..
    But have another issue… now i think its not seo friendly .. becouse links look like this: https://prnt.sc/czdhw7ieLHph

    but before is /prodavnica/product…

    Can you help me with this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2024 at 17:26

    Hello Petar,

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Petar
    Petar
    Participant
    June 16, 2024 at 17:28

    its posible to change product-category – to – prodavnica or sometgin custom?
    Thnaks alot!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 07:00

    Hello Petar,

    Yes, but not to “prodavnica” because it is used for Shop already, but to custom text for example https://prnt.sc/fnzFkIdiNpem https://anitaobuca.rs/prodavnica-kategorija/zenska-obuca/

    Warm Regards,
    The 8Theme Team

    Avatar: Petar
    Petar
    Participant
    June 17, 2024 at 10:10

    okay its work..
    so i have another quick question..

    about this.. on landing page: https://prnt.sc/sPkn1jfeKjpL – its shows in elementor editor..

    and this shows in public sitee.. https://prnt.sc/qvxCYTrui5Is – my question is why is not show with border and like on elementor?

    thanks!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 17, 2024 at 13:30

    Dear @Petar,

    I hope this message finds you well. We currently utilize the default Elementor alert, which is styled differently in the editor compared to the frontend due to the CSS configurations set by Elementor. To address this, you may consider implementing a custom CSS solution.

    Please navigate to Theme Options, then select Theme Custom CSS, and finally, Global CSS. You can insert the following code to achieve the desired styling:

    .elementor-widget-container .elementor-panel-alert {
        border-inline-start: 2px solid currentColor;
        padding: 15px;
        padding-inline-start: 20px;
    }

    Should you require further assistance or have any more questions, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    The 8Theme Team

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