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I ran the SEO Data Optimization tool for YOAST and it gave me an error: Error parsing the response

This topic has 2 replies, 2 voices, and was last updated 34 seconds ago ago by Jack Richardson

Milan

Participant

March 21, 2025 at 07:44

Is it a problem with the template, Elementor, or something else?

i ran the SEO Data Optimization tool for YOAST and it gave me an error:

Error message:
Error parsing the response to JSON

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#438102 Copied Theme version: 9.4.8

1 Answer

Jack Richardson

Support staff

March 21, 2025 at 16:24

Hello @Milan

Could you clearify what page has such error? What steps do we need to follow to see the same issue on your web-site? Also, it could be beneficial if you could provide us temporary wp-admin and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards,
Jack Richardson
The 8theme’s team

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