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I Really Need Help With Woo Zone Syncing Products

This topic has 4 replies, 3 voices, and was last updated 4 months ago ago by Andrew Mitchell

Mohammad

Participant

May 31, 2024 at 21:19

I purchased the XStore Package, which includes the WooZone Plugin. It’s one of the reasons I bought this package—I want to use my website for affiliate marketing with Amazon. However, when I try to import products through the WooZone Chrome extension, it freezes and displays ‘Syncing in progress, be patient!’ I’ve waited for more than 10-15 minutes, but nothing happens. I also attempted to import products using the WooZone plugin within my WordPress website. In that section, I can search for products, but when I try to import them, it just says ‘Progressing’ without any further action.

I’ve submitted several tickets to resolve this issue, and I even contacted the Evanto team. However, they informed me that because I didn’t purchase the product individually, I need to reach out to you again. Please assist me with this matter—I’m truly stuck and don’t know what else to do.”

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#397576 Copied Theme version: 9.3.11

3 Answers

Rose Tyler

Support staff

June 2, 2024 at 12:56

Hello, Mohammad,

Thank you for reaching out to us.

1/ Please test how it works when Storefront (default WooCommerce theme) is activated on the site. Let us know the result or even record a video of your actions and issues.

2/ Provide temporary wp-admin and FTP access.

Best Regards,
8Theme’s Team

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for this information.

#397771 Copied

Mohammad

Participant

June 6, 2024 at 20:51

Still the same !

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#398520 Copied

Andrew Mitchell

Support staff

June 7, 2024 at 09:30

Hello, Mohammad,

Private Content

Best Regards,
8Theme’s Team

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for this information.

#398585 Copied
Tagged: ecommerce solutions, online store assistance, professional help, syncing products, woo zone, woocommerce, wordpress themes
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