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I received email from you. Re: Your Customization Request #371

This topic has 9 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by jhawker81

jhawker81

Participant

April 2, 2024 at 16:33

Please see the Private content.

Please, contact administrator
for this information.

#389711 Copied Theme version: 9.3.2

8 Answers

Rose Tyler

Support staff

April 3, 2024 at 09:32

Hello, jhawker81,

Thank you for reaching out to us.

Could you please inform us from which email address you received the communication?

If the matter was initially discussed via email, we kindly request that you continue the correspondence through the same channel. This is because our forum support team and our additional settings team are composed of different members and are different departments.

Best Regards,
8Theme’s Team

#389805 Copied

jhawker81

Participant

April 3, 2024 at 10:45

see

Please contact administrator
for this information.

#389815 Copied

jhawker81

Participant

April 3, 2024 at 10:47

r

Please contact administrator
for this information.

#389816 Copied

Rose Tyler

Support staff

April 3, 2024 at 10:48

Hello, jhawker81,

We appreciate your prompt response.

In this case, please answer to 8theme.dev@gmail.com , because this is another department.

Best Regards,
8Theme’s Team

#389817 Copied

jhawker81

Participant

April 3, 2024 at 10:50

yes

Please contact administrator
for this information.

#389818 Copied

Luca Rossi

Support staff

April 3, 2024 at 11:01

Dear @jhawker81,

Our Development Team is looking into this and get back to you shortly.

Best Regards,
8Theme’s Team

#389824 Copied

Luca Rossi

Support staff

April 3, 2024 at 12:26

Dear @jhawker81,

I am not a developer or designer; however, the design is coming along nicely. My problem is as follows:

I sell artwork and need two templates that work together simultaneously.
I have Classic Doodle Art, Custom Pet Portraits, Kids Zone, Custom Throw Pillows, and Custom Blankets as categories.
I have advanced product fields extended for woocommerce as a plugin that allows conditional custom fields.
I would like when someone selects custom pet portraits they would go to a page like this: https://petportraits.com/products/custom-pet-portrait?variant=45490364154170

I do think with advanced custom fields I can add the variables for all the other categories.

I hope you understand what I am trying to do. This is way over my head so I would sincerely appreciate your help.

We are reaching out to you regarding your recent communication with us, as there seems to be some confusion on our end concerning your objectives. We would greatly appreciate it if you could provide us with a more detailed explanation of what you are looking to accomplish. This will enable us to assist you more effectively.

Thank you for your cooperation and understanding.

Best Regards,
The 8Theme Team

#389841 Copied

jhawker81

Participant

April 3, 2024 at 12:37

disregard

Please contact administrator
for this information.

#389843 Copied
Tagged: customer support, customization request, ecommerce solutions, email response, online store customization, woocommerce templates, wordpress services
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The issue related to '‘I received email from you. Re: Your Customization Request #371’' has been successfully resolved, and the topic is now closed for further responses

I received email from you. Re: Your Customization Request #371

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