This topic has 12 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Dewruwan95
I set up my XStore customer review settings as in the following image.
but it shows an error like the following image.
Hello,
Please provide temporary wp-admin and FTP access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Here I put requested logins
Thanks for wp-admin access. We can’t connect FTP, please check – https://gyazo.com/3d7510eb363ac561104b6dba2a8803ce
Regards
Sorry for my mistake it shows a username like this
Hello,
Another specialist will get back to you after a detailed review. Please be patient and do not change access.
Regards
Hello,
Fixed. Please clear cache and check now.
Regards
Thank you for helping and that error is fixed. but review images are not showing. can you help me to fix that also?
Please provide URL of product with the problem.
Regards
https://buybay.lk/product/evon-cucumber-cleansing-cream-180-ml/
In this product, I review myself as a customer and I uploaded some images also. but they are not visible
Hello,
Please check now.
It seems that we added too much optimization for processing of uploading images, Sorry ! It is fixed for you from now and will be included as the fix for all customers in already next update.
Regards
All fine. Thank you very much
Tagged: customer reviews, image settings, max images, max size, themes, woocommerce, wordpress, xstore
The issue related to '‘I setup XStore Customer review settings to maximum of 5 images & max 3MB per image But didn’t work’' has been successfully resolved, and the topic is now closed for further responses