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I try many time , I still can’t import the template demos.

This topic has 5 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

kelly

Participant

March 21, 2023 at 18:51

I try many time , I still can’t import the template demos.

Please, contact administrator
for this information.

#350742 Copied Theme version: 9.05 WooCommerce version: 7.50

4 Answers

Rose Tyler

Support staff

March 21, 2023 at 19:02

Hello, Kelly,

Thank you for getting in touch with us.

In order to assist you with your inquiry, we request that you provide us with URL of your site and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#350746 Copied

kelly

Participant

March 21, 2023 at 19:36

hi,

Please contact administrator
for this information.

#350755 Copied

kelly

Participant

March 21, 2023 at 19:37

hi

Please contact administrator
for this information.

#350756 Copied

Tony Rodriguez

Support staff

March 22, 2023 at 05:48

Hello Kelly,

Thank you for purchasing our theme and for reaching out to our support center.

We have successfully imported a demo onto your site. Please clear your browser cache and check back to your site. For a better reference, please see the image at the following link: https://nimb.ws/gkGAWl.

Best regards,
8Theme’s Team

#350788 Copied
Tagged: best, demos, import, selling, template, themes, woocommerce
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I try many time , I still can’t import the template demos.

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