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I want canel refund of xstores them i need back

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

manju`

Participant

May 31, 2024 at 12:36

i need back lice back
xstore-new-9.3.10

#397530 Copied Theme version: xstore-new-9.3.10

1 Answer

Rose Tyler

Support staff

May 31, 2024 at 12:59

Hello,

Thank you for reaching out to us. We have reviewed your case and confirmed that the refund has been processed on our end. Please note that it may take a few days for the funds to be credited to your account from Envato.

At this time, we are unable to cancel the refund process. Therefore, to acquire the license again, you will need to repurchase the theme. If this solution does not suit your needs, we kindly suggest that you contact Envato’s support team to inquire if there are any alternative options available to address your request.

We appreciate your understanding and cooperation.

Best Regards,
8Theme’s Team

#397532 Copied
Tagged: cancel xstores purchase, woocommerce purchase cancellation, woocommerce refund, wordpress refund request, wordpress templates refund, xstores theme cancellation, xstores theme refund
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