Return to previous page

I want full refund - by Meedo - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

Meedo

Participant

October 1, 2014 at 13:48

Hello there,

I was excited by the idea of the theme & the claims you made about it, however it’s not as expected at all, & it keeps me back.

Now I want to delete the theme & get my full refund.

#17809 Copied

5 Answers

Eva Kemp

Support staff

October 1, 2014 at 14:34

Hello,

We’re sorry to hear you want to leave.
Could you please specify what issues and difficulties you’re experiencing with our theme?
We’ll provide you the assistance.

Thank you.
Regards,
Eva Kemp.

#17821 Copied

Meedo

Participant

October 1, 2014 at 15:03

I don’t want this theme anymore, I don’t want to wast a month or more trying to set up stupid theme, yet still buggy & heavy to load, besides you claimed it supports RTL Languages & this is not completely true, the layout of the admin panel is ruined

so short answer I don’t want it anymore & don’t want to wast any further time trying to fix this, or troubleshoot that.

it is easier to start developing a new theme instead of troubleshooting some buggy theme that should be used out of the box to safe time

#17824 Copied

Eva Kemp

Support staff

October 1, 2014 at 19:38

Hello,

We’re very sorry that our product didn’t satisfy you, but it’s your decision.
To request the refund you need contact Envato support.
They should assist you regarding this.

Thank you.
Regards,
Eva Kemp.

#17873 Copied

Meedo

Participant

October 1, 2014 at 23:58

do you know how to start the process?
do you have a link?

#17896 Copied

Eva Kemp

Support staff

October 2, 2014 at 14:42

Hello,

Here you can submit a ticket to Envato support:
https://support.market.envato.com/hc/en-us/requests/new

Regards,
Eva Kemp.

#17971 Copied
Viewing 6 results - 1 through 6 (of 6 total)